Collect innovative ideas, let your community express priorities for budget allocation, or organize online workshops - all in one place.
Easy to use and easy to set up: moderate comments, process community members' input and share relevant information with your team.
Make sense of the data you collect and identify actionable insights about your community’s needs to make better decisions.
An intuitive and straightforward experience, our platform lets you manage your setup and projects with ease.
Take full control of customizing and managing the platform, whilst saving time processing and visualizing your community's input data, thanks to our AI-powered reporting module.
We have a dedicated Government Success team to train you on the platform and support your engagement processes.
We've opened our code and are always receptive to client feedback for improving the platform.
Want to include young community members in your local sustainability actions? Looking for a quick and easy solution to gather feedback on an urban planning project? The CitizenLab platform lets you launch projects using a variety of consultation methods, without having to juggle different tools.
Ask your community questions to better understand their needs and expectations.
Ask your community for feedback on a specific topic to quickly understand their priorities.
Share information about different scenarios to help community members make informed decisions.
Visualize ideas on a map and see at a glance what is happening in each neighborhood or a specific area.
Co-create ideas and solutions together with your community members.
Organize live discussions and facilitate online, real-time deliberation.
Let your community members allocate a budget to get insights into what they think you should invest in.
Enable community members to suggest projects on any given topic and gather support.
For projects already in the works, create space to
coordinate and organize your volunteers
Our back office helps you keep track of all your projects and manage content in real-time. Launch your next engagement project in a few clicks, move live projects to a next phase, and start discussions between participants or moderators to deep dive into key issues.
Create a platform that feels familiar to your community. You can style the platform to fit your brand and decide which information to gather to create custom groups. Think of the platform as the digital hub of your community - one that matches its unique spirit, values, and needs.
Launch your own custom project through CitizenLab’s project builder, or use an existing project template for an even faster process. With our smart group functionality, you can easily organize targeted consultations that are specific to the issues and needs of different groups in your community.
It’s crucial to communicate about the launch and outcomes of your projects. On the platform, you can upload lists of contacts and invite them to participate. Once your project is over, you can share the results with all participants with the click of a button.
Our automated dashboards and reports help you extract reliable insights for smarter decision-making. Learn from your community and make better decisions that will increase support.
Our automated dashboards use Natural Language Processing to cluster similar ideas and extract keywords, summaries, allowing you to see what the community is talking about at a glance.
All of your relevant metrics at a glance: activity, participant demographics, traffic sources, location-specific feedback, and more.
Want to dive deeper into the data? Just export the contributions.
Bring your townhall online and speak to a more diverse audience. 69% of our users are younger than 45. Your residents want to have a say wherever and whenever it suits them best.
Gather real-time insights from your community to make better decisions and increase support for your policies.
Our digital participation experts guide you every step of the way, from setting up the platform to communicating with citizens.