Een platform gebouwd om datagedreven beslissingen te nemen

Een complete toolbox om je community te betrekken

Het CitizenLab-platform biedt een waaier participatiemethoden om je doelgroep te betrekken zonder datje verschillende tools hoeft te gebruiken. Of je nu informatie wilt delen, meningen wilt vragen via een enquête, of de diepte in wilt gaan via dialoog, je doet het nu allemaal op één plek.

Projecten lanceren en input opvolgen was nog nooit zo eenvoudig

Vanuit onze krachtige back-office regel je de instellingen van je platform en beheer je je participatieprojecten. Start en volg ze op, deel tijdig feedback met je community en werk samen met je team in één tool.

Baseer je beslissingen op realtime, betrouwbare data

Laat onze technologie je helpen om al die verzamelde gegevens te interpreteren. Dankzij de data-analysetools weet je welke beslissingen je moet nemen om aan de wensen van je doelgroep te voldoen. Met behulp van Natural Language Processing worden vergelijkbare ideeën geclusterd, zodat je in één oogopslag kunt zien waar jouw gemeenschap het over heeft.

Ontdek het platform

Je hoeft ons niet zomaar te geloven.

Meer dan 300 lokale overheden gebruiken CitizenLab om hun beleid te bouwen met een groeiende community van meer dan 750.000 burgers.

Lees onze cases

Lancaster, PA combines offline and online for more equitable and strategic community engagement

This inclusive approach increased participation and gave the City the confidence to use their online engagement platform to tackle challenging local problems.

Collective urban planning in the London Borough of Newham

The London Borough of Newham has launched its consultation platform to include residents, businesses and shoppers in urban planning decisions. All stakeholders have been consulted on four projects around Newham’s shared spaces.

Grand Paris Sud collects innovative citizen ideas for the climate

Grand Paris Sud teamed up with CitizenLab and WWF for the "Stand Up for Climate" campaign aimed at collecting, funding and implementing innovative citizen solutions for the climate crisis.

24,450 citizens take part in Peñalolén’s participatory budget
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In each neighbourhood, citizens could voice their opinions and vote on what they think deserves the municipality’s investment. Over 24,450 inhabitants participated in this project via the online platform.

In Kortrijk, 10,000 citizens take part in the country's first digital referendum

The flemish city of Kortrijk has launched Belgium's first online referendum to consult citizens on the future of mobility in the city.

City of Vancouver organises a $30M participatory budget for more affordable housing

The city re-invests the revenue coming from the Empty Homes Tax into affordable housing initiatives, suggested by its citizens.

Care Quality Commission consults health professionals in the UK

Care Quality Commission (CQC) is an independent regulator of health and social care in England. The organisation uses its voice to share views on quality issues in the sector.

Chilean municipalities consult citizens on the future of the constitution

Following country-wide citizen protests on a range of social issues, the Chilean Association of Municipalities (the AChM), launched a large-scale citizen consultation on the future of the constitution.

“We have chosen CitizenLab as a partner because they provide a plug-and-play system that doesn't require a very technical background to get started. As a smaller municipality, it is good that we can focus our resources on getting the platform out to the citizens. Moreover, we are pleased with the ongoing dialogue we have with CitizenLab about adapting and developing the platform so that it also fits the political reality in a Danish municipality. The team is very responsive to new ideas and thoughts.”

Terkel Kunding

Ledelseskonsulent Furesø Kommune (Denmark)

"A lot of times in local government everyone is excited about a new product but not everyone is trained to know and engage with the new initiative. The Government Success Manager from CitizenLab really helped us to have people engaged across departments to make sure this program is successful.”

Milzy Carrasco

Director of Neighborhood Engagement, City of Lancaster, Pennsylvania (USA)

"I am immensely pleased that so many people made their voices heard and shared their ideas with us. The numerous positive ideas strengthen our policy and ensure that we can set priorities that reflect reality. The user-friendly and well-arranged platform that CitizenLab has certainly contributed to the success of our participation initiative.”

Mohamed Ridouani

Mayor, City of Leuven (Belgium)

“This is the best way to include citizens in our policy-making. A referendum has a much bigger impact than anything that is discussed in the city council. We want to organise a referendum like this every year, and we’re going to ask our citizens what they want to vote about.”

Vincent Van Quickenborne

Mayor of Kortrijk (Belgium)

CitizenLab: het complete online participatieplatform

Je community betrekken was nog nooit zo eenvoudig