CitizenLab’s mission is to build stronger democracies by making public decision-making more inclusive, participatory, and responsive.
We care about the success of your community engagement efforts as much as you do.
When you choose to work with us, we’ll be active partners and provide personal onboarding, dedicated support throughout your engagement initiatives, and peer learning from a growing network of governments and organizations running similar platforms around the world.
We’re on a mission to make democracy more inclusive, participatory, and responsive - and we know that mission begins with us. We are fully committed to being a workplace that values diverse backgrounds and perspectives, provides equitable opportunities, and builds an inclusive culture of belonging.
Initially motivated by a local busy intersection in desperate need of improvements, CitizenLab’s young co-founders realized the complexity of traditional local government participation. On a digital nomad trip in South East Asia, a solution was born: CitizenLab!
A year of firsts
Founded in Belgium, CitizenLab’s first client was the the Belgian city of Hasselt, which used the platform to co-create Kapermolen park. This was also the year CitizenLab was awarded its first round of funding and awards.
After a successful year of launching across Belgian cities and towns, CitizenLab hired its first teams in the Netherlands (2017) and in France (2018).
After receiving a $3 million second round of funding, CitizenLab further grew its international presence by creating teams in the United Kingdom, Denmark, and Chile.
CitizenLab decided to scale its mission to one of the world’s largest democracies: the United States. In the same year, it adjusted its internal and external operations to the realities of a global pandemic, introducing features such as virtual workshops for continued community dialogue.
CitizenLab is made up of a dedicated team of innovators, strategists, and technologists committed to bringing democracy into the 21st century