Our mission

CitizenLab’s mission is to build stronger democracies by making public decision-making more inclusive, participatory, and responsive.

Our essence

We care about the success of your community engagement efforts as much as you do.

When you choose to work with us, we’ll be active partners and provide personal onboarding, dedicated support throughout your engagement initiatives, and peer learning from a growing network of governments and organizations running similar platforms around the world.

8
AWARDS
including Best Social Impact Startup of Europe and the World Summit Award for Government and Citizen Participation.
300+
GOVERNMENTS
of all sizes have worked with us and are now part of a fast-growing network of forward-thinking governments across 18 countries.
2,500+
PROJECTS
across all policy domains: from urban planning and climate action to mobility and participatory budgeting .
750,000+
COMMUNITY MEMBERS ACTIVATED
to shape the future of their communities by engaging in their local democracies.
“We decided to launch our platform with CitizenLab because of the ease of use - not only for our residents, but also for our teams!  Today we have a centralized place where we can see community responses and  assign people across departments to be administrators on projects. Now we’re engaging across departments and  coming together to share best practices between teams.”

Milzy Carrasco
Director of Neighborhood Engagement (City of Lancaster, PA, US)
“When you drill down into the functionality you see that CitizenLab is more flexible, visually appealing, and user-friendly... I feel the way CitizenLab’s platform is set up fosters a positive participation environment [and] the fact that the back office is so easy to use has been a massive bonus because it doesn’t scare anyone away, no matter their comfort level with technology.”

Jennifer Maclean
Digital Services Team Leader (Stirling, UK)

Timeline

2015

Startup mode

Initially motivated by a local busy intersection in desperate need of improvements, CitizenLab’s young co-founders realized the complexity of traditional local government participation. On a digital nomad trip in South East Asia, a solution was born: CitizenLab!

2016

A year of firsts

Founded in Belgium, CitizenLab’s first client was the the Belgian city of Hasselt, which used the platform to co-create Kapermolen park. This was also the year CitizenLab was awarded its first round of funding and awards.

2017 & 2018

Cross-border growth

After a successful year of launching across Belgian cities and towns, CitizenLab hired its first teams  in the Netherlands (2017) and in France (2018).

2019

Leveling up

After receiving a $3 million second round of funding,  CitizenLab further grew its international presence by creating teams in the United Kingdom, Denmark, and Chile.

2020 & 2021

International expansion

CitizenLab decided to scale its mission to one of the world’s largest democracies: the United States. In the same year, it adjusted  its internal and external operations to the realities of a global pandemic, introducing features such as virtual workshops for continued community dialogue.

Our commitment to social impact

CitizenLab is a social impact enterprise driven by the Sustainable Development Goals (SDG), namely 16.7: “Ensuring responsive, inclusive, participatory and representative decision-making at all levels".

It's CitizenLab's mission to build stronger local democracies. We do this by making community engagement and decision-making more inclusive and participatory.

CitizenLab is made up of a dedicated team of innovators, strategists, and technologists committed to bringing democracy into the 21st century

Meet our team

15+
NATIONALITIES
50:50
GENDER BALANCE
16
LANGUAGES SPOKEN
31
AVERAGE AGE

Team leads

Wietse Van Ransbeeck
Chief Executive Officer & Co-Founder
Aline Muylaert
Head of Government Relations & Co-Founder
Koen Gremmelprez
Head of Development & Co-Founder
Alexandra Chandran
Head of Partnerships
Karel Verhaeghe
Product Manager
Alice Marquet
Head of People & Operations
Amir Bolouryazad
Head of Marketing

Wietse Van Ransbeeck

Chief Executive Officer & Co-Founder

Wietse Van Ransbeeck

Chief Executive Officer & Co-Founder

Aline Muylaert

Head of Government Relations & Co-Founder

Aline Muylaert

Head of Government Relations & Co-Founder

Koen Gremmelprez

Chief Technology Officer & Co-Founder

Koen Gremmelprez

Chief Technology Officer & Co-Founder

Alexandra Chandran

Head of Partner Sales

Alexandra Chandran

Head of Partner Sales

Karel Verhaeghe

Product Manager

Karel Verhaeghe

Product Manager

Alice Marquet

Head of People & Operations

Alice Marquet

Head of People & Operations

Amir Bolouryazad

Head of Marketing

Amir Bolouryazad

Head of Marketing

Joost Vandenbroele

Community Lead

Joost Vandenbroele

Community Lead

Sébastien Hoorens

NLP & Back-End Engineer

Sébastien Hoorens

NLP & Back-End Engineer

Brent Guffens

Front-End Engineer

Brent Guffens

Front-End Engineer

Sara Boisseau

Front-End Engineer

Sara Boisseau

Front-End Engineer

Pablo Valenzuela

Business Development Manager Chile

Pablo Valenzuela

Business Development Manager Chile

Magdalena Gatica Montero

Business Development Manager Chile

Magdalena Gatica Montero

Business Development Manager Chile

Søren Kielgast

Business Development Manager Denmark

Søren Kielgast

Business Development Manager Denmark

Hugo De Brouwer

Government Success Manager Belgium & France

Hugo De Brouwer

Government Success Manager Belgium & France

Lora Botev

Country Manager UK

Lora Botev

Country Manager UK

Nelise Doornenbal

Country Manager Netherlands

Nelise Doornenbal

Country Manager Netherlands

Sören Fillet

Growth Marketing Manager

Sören Fillet

Growth Marketing Manager

Jeroen Van Ransbeeck

Business Operations Manager

Jeroen Van Ransbeeck

Business Operations Manager

Marcela Ayarza

Digital Marketer Chile

Marcela Ayarza

Digital Marketer Chile

Mélissa Martinay

Business Development Manager France

Mélissa Martinay

Business Development Manager France

Sebastián Brito

Government Success Manager Chile

Sebastián Brito

Government Success Manager Chile

Adrien Dessy

Back-end Engineer

Adrien Dessy

Back-end Engineer

Arian Pasquali

Applied NLP Engineer

Arian Pasquali

Applied NLP Engineer

Emile Heymans

Business Development Manager Belgium

Emile Heymans

Business Development Manager Belgium

Claire Tobback

Government Success Manager Belgium

Claire Tobback

Government Success Manager Belgium

Tomas Deron

Operations Coordinator

Tomas Deron

Operations Coordinator

Ben Gordon

Business Development Manager United States

Ben Gordon

Business Development Manager United States

Stijn Zwarts

Government Success Specialist

Stijn Zwarts

Government Success Specialist

Vanja Pantic

Senior Content Strategist

Vanja Pantic

Senior Content Strategist

Chris Connolly

Government Success Manager UK & USA

Chris Connolly

Government Success Manager UK & USA

Lot Schuringa

Government Success Manager Netherlands

Lot Schuringa

Government Success Manager Netherlands

Iva Kopraleva

Front-End Engineer

Iva Kopraleva

Front-End Engineer

Eva Mayer

Business Development Manager DACH

Eva Mayer

Business Development Manager DACH

Philipp Preß

Full-Stack Engineer

Philipp Preß

Full-Stack Engineer

Luuc van der Zee

Front-End Developer Engagement

Luuc van der Zee

Front-End Developer Engagement

Simon Tharby

Jr. Full-Stack Engineer

Simon Tharby

Jr. Full-Stack Engineer

James Aung

Product Marketing Manager

James Aung

Product Marketing Manager

Alexander Rykhlitskiy

Full-stack Engineer

Alexander Rykhlitskiy

Full-stack Engineer

Audrey Marty

Engagement Marketing Manager

Audrey Marty

Engagement Marketing Manager

Isabela Sacramento

Brand Designer

Isabela Sacramento

Brand Designer
Wietse Van Ransbeeck CitizenLab

Wietse Van Ransbeeck

Chief Executive Officer
Co-Founder
Aline Muylaert CitizenLab

Aline Muylaert

Head of Business Development
Co-Founder
Koen Gremmelprez CitizenLab

Koen Gremmelprez

Chief Technology Officer
Co-Founder
Joost Vandenbroele Citizenlab

Joost Vandenbroele

GovSuccess Manager
Julien Joxe CitizenLab

Julien Joxe

Business Developer France
Karel Verhaeghe CitizenLab

Karel Verhaeghe

Product Manager
Antoine Pirard CitizenLab

Antoine Pirard

Product Designer
David Cnoops CitizenLab

David Cnoops

Front-End Engineer
Sébastien Hoorens CitizenLab

Sébastien Hoorens

NLP & Back-End Engineer
Brent Guffens CitizenLab

Brent Guffens

Front-End Engineer
Sara Boisseau Citizenlab

Sara Boisseau

Front-End Engineer
Coline Cuau CitizenLab

Coline Cuau

Marketing Manager
Marlene Dirven CitizenLab

Marlene Dirven

Country Manager Netherlands
Ilona Lodewijckx CitizenLab

Ilona Lodewijckx

Content Strategist
Wietse Van Ransbeeck
Chief Executive Officer & Co-Founder
Business Development
Aline Muylaert
Head of Government Relations & Co-Founder
Government Success
Koen Gremmelprez
Chief Technology Officer & Co-Founder
Developers
Alexandra Chandran
Head of Partner Sales
Business Development
Karel Verhaeghe
Product Manager
Alice Marquet
Head of People & Operations
People & Operations
Amir Bolouryazad
Head of Marketing
MKT
Joost Vandenbroele
Community Lead
Government Success
Sébastien Hoorens
NLP & Back-End Engineer
Developers
Brent Guffens
Front-End Engineer
Developers
Sara Boisseau
Front-End Engineer
Developers
Pablo Valenzuela
Business Development Manager Chile
Magdalena Gatica Montero
Business Development Manager Chile
Søren Kielgast
Business Development Manager Denmark
Hugo De Brouwer
Government Success Manager Belgium & France
Government Success
Lora Botev
Country Manager UK
Business Development
Nelise Doornenbal
Country Manager Netherlands
Business Development
Sören Fillet
Growth Marketing Manager
MKT
Jeroen Van Ransbeeck
Business Operations Manager
People & Operations
Marcela Ayarza
Digital Marketer Chile
Mélissa Martinay
Business Development Manager France
Business Development
Sebastián Brito
Government Success Manager Chile
Adrien Dessy
Back-end Engineer
Developers
Arian Pasquali
Applied NLP Engineer
Developmers
Emile Heymans
Business Development Manager Belgium
Business Development
Claire Tobback
Government Success Manager Belgium
Government Success
Tomas Deron
Operations Coordinator
People & Operations
Ben Gordon
Business Development Manager United States
Business Development
Stijn Zwarts
Government Success Specialist
Government Success
Vanja Pantic
Senior Content Strategist
MKT
Chris Connolly
Government Success Manager UK & USA
Government Success
Lot Schuringa
Government Success Manager Netherlands
Government Success
Iva Kopraleva
Front-End Engineer
Developers
Eva Mayer
Business Development Manager DACH
Business Development
Philipp Preß
Full-Stack Engineer
Developers
Luuc van der Zee
Front-End Developer Engagement
Developers
Simon Tharby
Jr. Full-Stack Engineer
Developers
James Aung
Product Marketing Manager
Product
Alexander Rykhlitskiy
Full-stack Engineer
Developers
Audrey Marty
Engagement Marketing Manager
MKT
Isabela Sacramento
Brand Designer
MKT

Want to have an impact on the future
of democracy?

See our job openings
CitizenLab - Civic Engagement made really easy

Contact us

Boulevard Pachéco 34
1000 Brussels


hello@citizenlab.co
Contact form

CitizenLab in the press

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