Empower your community. Increase transparency. Make better decisions. And do it all more efficiently.
In 2015, our co-founders Wietse Van Ransbeeck, Aline Muylaert, and Koen Gremmelprez found themselves asking: what kind of communities do we want to live in? Initially motivated by a local busy intersection in desperate need of greenery and improved infrastructure, they turned to the internet for research and noticed they weren’t the only ones asking these questions. After realizing the complexity of working with local government offices, many of which still relied on traditional pen-and-paper communication, these young entrepreneurs decided to harness the opportunity in front of them: to build and activate digital communities to improve opportunities for community engagement, encourage transparent communication, and promote efficiency in local government. Today, CitizenLab platforms are being used in over 300+ communities across 18+ countries for everything from improving bike lanes and increasing green spaces to participatory budgeting and clean energy planning.
Top European Social Impact startup, 2019
DT50 awards at the TechCrunch Disrupt conference, Berlin
Top "digital and inclusion" startup, 2019
Winners of the VivaTech & Métropole du Grand Paris startup pitch.
World Summit Award winner, 2019
Winner in the "Governments & Citizen engagement" category
CitizenLab is a digital democracy platform that facilitates communication and co-creation between cities and their communities. Residents can post, discuss, and upvote their own ideas, or choose to vote, prioritize, and fund projects and programs that their city is considering. Over 300+ cities in 18+ countries use CitizenLab to engage, consult, and deliberate with their residents and collectively move towards decisions.
To find out more about how platforms are contributing to change in communities and local governments, We surveyed residents and civil servants about the impact our platforms had on their communities. We compiled the main takeaways in our 2020 Impact Report.