From increasing community events to addressing tough issues such as affordable housing and policing, community engagement can help local governments connect with their residents to address these pressing issues together.
As your city grows, consult your community to help guide public investments, land-use decisions, and policy choices that balance growth with local needs.
Creative placemaking reflects deep commitments to local arts and culture and can make public spaces come alive. These projects can both transform and memorialize the character and vitality of neighborhoods, so it’s critical to include the community in your efforts.
As you work across departments to ensure access to safe, affordable, and equitable housing options for all, bring your community along to address increasing housing affordability, potential zoning changes, strategies to increase density, and more.
CitizenLab’s community engagement platform helps you launch projects using a variety of consultation methods, without having to juggle different tools.
Crowdsource ideas directly from residents to gain valuable insights into how they use (or would like to use) their local public spaces.
Let your community members allocate a budget to their favorite project ideas, and get insights into what they think you should invest in.
Collaborate with your community by organizing live discussions and facilitating online, real-time deliberation.
A community engagement committee is an in-depth discussion around key city topics between a randomly selected group of residents. Together they come up with recommendations that can help with public decision-making.
Read our guide to learn why these committees are so important for inclusive governing and to find tips on how you can set one up in your community.
We believe that community engagement doesn’t have to be hard. To enable all local governments to tap into the benefits of community engagement, we’ve put together inspirational case studies and practical blog posts showing real examples of how our platform has been deployed as a solution for various use cases.
Across the United States, affordable housing has become a top priority for local governments as the housing crisis continues to place economic and social strain on communities. With the infusion of funding from the American Rescue Plan Act (ARPA), Wichita, Kansas, jumped at the opportunity to address housing issues in their city through public participation.Learn more
With around 300,000 residents, Newham is one of the biggest and most diverse boroughs in London, so it should be no surprise that it’s not new to community engagement. In fact, Newham’s recent leadership has prioritized involving residents and creating a more participatory democracy, including via a dedicated Resident Engagement and Participation team.Learn more
Combining online and offline participation is often the best engagement option to reach a wide audience. Almere, a city in the Dutch province of Flevoland, decided to create a comprehensive strategy to support its older population.Learn more
The city of Ghent has a longstanding tradition of participation. Recently, the city has not only quintupled its budget for participation projects but has also gathered an extensive team of participation experts and “neighborhood directors” to make co-creation even easier.Learn more
COVID-19 forced us to evaluate how and when we share space, and nowhere was that more visible than on once-busy streets and sidewalks. Americans cut their driving in half, roads were closed to cars in order to create public spaces, and outdoor restaurants (or “streeteries”) popped up seemingly overnight.Learn more
Public spaces should be equitably distributed, open to everyone, and inclusively designed. It’s no wonder that many urban planning processes now focus on placemaking, the people-centered approach to planning and design of public spaces.Learn more
In recent years, citizens’ assemblies, panels, and committees have increasingly been implemented at all levels of government across the globe. They’ve been particularly useful to address polarizing issues such as climate change, with the infamous Convention Citoyenne pour le Climat commissioned by French President Macron as a recent national-level example.Learn more