All-in-one citizen engagement platform, used by 75+ govts

Cities use CitizenLab as a way to collaborate with their
citizens, to better understand their preferences and aspirations. It is a
transparent and cost-effective solution to involve them in your decision-making. Give your citizens a space to share their ideas and proposals.
CitizenLab - Civic Engagement made really easy
"The digital infrastructure that enables municipal governments to connect with citizens."
CitizenLab - Civic Engagement made really easy
CitizenLab - Civic Engagement made really easy
CitizenLab - Civic Engagement made really easy

Engage your citizens effortlessly

Get your citizens involved by using an all-in-one participation platform to ask them anything you want. We help you collect their input and discover their needs.
  • Information: media, events, timeline & projects
  • Consultation: surveys & polling
  • Co-creation: ideas, discussions & voting
  • Participatory budgeting and more methods!
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    CitizenLab - Civic Engagement made really easy

    Manage your citizens' input efficiently

    Handle your incoming citizen input with ease. A time-saving solution that makes it simple for all of your colleagues to get involved.
    • Idea management: status & feedback
    • Auto-moderation: prevention & spam reporting
    • Segmentation: roles & permissions
    • User management: invitations & groups
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      CitizenLab - Civic Engagement made really easy
      CitizenLab - Civic Engagement made really easy
      CitizenLab - Civic Engagement made really easy

      Understand better through data insights

      Get access to the data you need at the right moment for better-informed decision-making. We provide you with a fine-grained representation of your citizens and their needs.
      • Automated processing: classification & clustering
      • Voting insights: dashboard & analyses
      • Reporting: emails & notifications
      • Data management: export & API access
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        From local parks to federal policy,
        CitizenLab makes participation work
        CitizenLab - Civic Engagement made really easy
        Reach out to more citizens

        Engage 5x more citizens than by using traditional participation channels.

        CitizenLab - Civic Engagement made really easy
        Engage younger citizens

        Meet the younger generation on their preferred ground: online. 45% of the users are under 35.

        CitizenLab - Civic Engagement made really easy
        Save time

        City officials spend up to 75% less time in processing ideas compared to before.

        How can your city administration benefit from this?

        CitizenLab can help you launch more effective citizen participation projects.

        Take the platform tour
        Over 75 governments are already using CitizenLab to build their policy together
        with a growing community of over 150.000 citizens.
        CitizenLab - Civic Engagement made really easy

        Join the network of citizen-centric
        governments running on CitizenLab. 

        During a live demo, we'll walk you through the platform and answer any questions you have.

        Request a demoChat with an expert