Our case studies

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Grand Paris Sud (346.826 inhabitants), an inter-communal structure south of Paris, decided to consult their citizens on three key aspects of their strategy: mobility, culture and environment.

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Grand Paris Sud (346.826 inhabitants), an inter-communal structure south of Paris, decided to consult their citizens on three key aspects of their strategy: mobility, culture and environment.

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Grand Paris Sud (346.826 inhabitants), an inter-communal structure south of Paris, decided to consult their citizens on three key aspects of their strategy: mobility, culture and environment.

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Grand Paris Sud (346.826 inhabitants), an inter-communal structure south of Paris, decided to consult their citizens on three key aspects of their strategy: mobility, culture and environment.

Using artificial intelligence to analyse citizen contributions with Youth4Climate

With more than 100.000 votes collected, these citizen initiatives served as key pillars for the city's strategic plan. 77 ideas got accepted by the council and are currently being implemented.

City of Vancouver organises a $30M participatory budget for more affordable housing.

The city re-invests the revenue coming from the Empty Homes Tax into affordable housing initiatives, suggested by its citizens.

The Flemish city of Leuven (101,000 inhabitants) has made the leap towards citizen participation.

With the slogan “Leuven, maak het mee” (a play on words that implies both “experience the city” and “co-create the city”), the capital of Flemish Brabant aims to consult its inhabitants.
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Clarity, communication and enthusiasm: Kortrijk's recipe for successful participation platform

Kortrijk, the Flemish city kicked off its citizen participation project with ambitious plans.

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City of Marche-en-Famenne consults +25% of its population on the town square remodel.

Citizens voted and commented on 4 different designs for the future town square. The data reports made the council understand the various arguments amongst the population.
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City of Liège collects +1.000 ideas to re-invent their city from the bottom-up.

These citizen initiatives served as key pillars for the city's strategic plan. 77 ideas got accepted by the council and are currently being implemented.

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Mol and Temse combine online and offline approaches to increase inclusivity

The Flemish cities of Mol and Temse have combined their digital participation platforms with offline meetings to collect ideas from all age ranges
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Discover how our clients have used the platform

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Mobility

Collecting ideas to renew mobility in Leuven

With the slogan “Leuven, maak het mee” (a play on words that implies both “experience the city” and “co-create the city”), the capital of Flemish Brabant aims to consult its inhabitants.

Climate

Applying artificial intelligence to citizen participation on the Youth4Climate platform

Youth4Climate used CitizenLab's automated analysis feature to turn thousands of citizen contributions into concise and actionable insights.

Inclusivity

Combining online and offline approaches to participation in Mol and Temse

The Flemish cities of Mol and Temse combined digital platforms and offline events to reach all ranges of citizens.

Climate

All eyes on the climate in Grand Paris Sud

Grand Paris Sud consulted citizens on three key aspects of their upcoming annual strategy: mobility, culture and environment.

Ideation

Collecting citizen input for the city's annual plan in Kortrijk

Clarity, communication and political buy-in made the city's communication platform a success for all those involved.

Urban planning

Marche-en-Famenne reaches 25% of citizens with its participation platform

25% of the city's inhabitants consulted the participation platform, and 1 in of 5 inhabitants weighed in on the renewal of the city's main square via the online consultation.

housing

Idea Sourcing to Solve Housing Crisis in Vancouver

The city re-invested revenue coming from the Empty Homes Tax into affordable housing initiatives, as suggested by citizens.

ideation

Improving dialogue between the city and its citizens in Schiedam

Clear feedback and efficient processing of citizen ideas by the city made this participation project a success.

Urban planning

Lommel uses Citizenlab to involve citizens in urban planning decisions

Lommel turned to its citizens to imagine the future of one of the city's neighborhoods.

Ideation

Implementing new participation processes in Ostend

The belgian city of Ostend moved to digital participation to enrich discussions with citizens and reach younger audiences.

Mobility

Crowdsourcing innovative ideas to improve mobility in Brussels

In addition to its formal consultation of the municipalities and formal stakeholders, Brussels reached out to mobilise public and private transport users.

Ideation

Liège boosts citizen engagement

Liège is one of the biggest cities in Wallonia and certainly the most vibrant. The city chose CitizenLab to crowdsource its "City Plan" containing policy priorities for upcoming years.

Mobility

Reinventing mobility in Steenokkerzeel with citizen participation

In an effort to improve mobility in the city, Steenokkerzel used its citizen participation platform to put different mobility scenarios to the test.

Inclusivity

Hasselt consults young citizens on green areas

The city used a digital platform to engage young citizens on the future of the city's green areas.

Customer stories

Inspiring examples of citizen participation and engagement

Applying artificial intelligence to citizen participation: the Youth4Climate case study.

All eyes on the climate in Grand Paris Sud

Case Study: over 3,000 citizens contribute to Leuven’s multi-annual plan

Applying artificial intelligence to citizen participation: the Youth4Climate case study.

Combining online and offline approaches for digital participation: a case-study of Mol and Temse

All eyes on the climate in Grand Paris Sud

5 reasons behind the success of citizen engagement in Kortrijk

How to Reach 25% of Your Population at the Platform Launch

Idea Sourcing to Solve Housing Crisis in Vancouver

CitizenLab helped Schiedam distribute feedbacks into the right departements

Lommel uses Citizenlab to involve citizens in urban planning decisions

Ostend: “Mostly constructive, more future-oriented than with offline participation”

Brussels Region used CitizenLab to design its new Mobility Plan

Liège reached 14% of its population with CitizenLab

Steenokkerzeel use CitizenLab to draft their Regional Mobility Plan

Hasselt has been able to reach younger people

Our case studies

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Using artificial intelligence to analyse citizen contributions with Youth4Climate

City of Vancouver organises a $30M participatory budget for more affordable housing.

The Flemish city of Leuven (101,000 inhabitants) has made the leap towards citizen participation.

Clarity, communication and enthusiasm: Kortrijk's recipe for successful participation platform

City of Marche-en-Famenne consults +25% of its population on the town square remodel.

City of Liège collects +1.000 ideas to re-invent their city from the bottom-up.

Mol and Temse combine online and offline approaches to increase inclusivity

Discover how our clients have used the platform

Collecting ideas to renew mobility in Leuven

Applying artificial intelligence to citizen participation on the Youth4Climate platform

Combining online and offline approaches to participation in Mol and Temse

All eyes on the climate in Grand Paris Sud

Collecting citizen input for the city's annual plan in Kortrijk

Marche-en-Famenne reaches 25% of citizens with its participation platform

Idea Sourcing to Solve Housing Crisis in Vancouver

Improving dialogue between the city and its citizens in Schiedam

Lommel uses Citizenlab to involve citizens in urban planning decisions

Implementing new participation processes in Ostend

Crowdsourcing innovative ideas to improve mobility in Brussels

Liège boosts citizen engagement

Reinventing mobility in Steenokkerzeel with citizen participation

Hasselt consults young citizens on green areas

Mohamed Ridouani

“This is the best way to include citizens in our policy-making. A referendum has a much bigger impact than anything that is discussed in the city council. We want to organise a referendum like this every year, and we’re going to ask our citizens what they want to vote about.”

Vincent Van Quickenborne

Terkel Kunding

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Inspiring examples of
citizen participation and engagement