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Inspiring community engagement
case studies

Find out how our platform has helped 200+ governments and institutions increase community engagement and simplify consultation processes.

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health

CQC engages health professionals

The Care Quality Commission consulted health professionals in the UK to gather insights insights into the needs and issues in health and social care
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citizen proposals

Linz implements bottom-up participation

Linz (Austria) implemented citizen proposals to widen the scope of public engagement, allowing citizens to participate on any topic, from anywhere, at any time.
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Youth engagement

INJUV consults millenials in Chile

Chile's National Youth Institute used its participation platform to connect with millenials and give them a voice in the elaboration of community programs. In a couple of months, over 28,250 young people signed on to share their ideas.
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covid-19

Rueil coordinates solidarity efforts during lockdown

The French city of Rueil-Malmaison used its community engagement platform to coordinate solidarity efforts during lockdown. The results: over 30000 masks were made and 6000 food baskets were delivered to citizens in need.
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Mobility

Leuven gives citizens a voice for its strategic plan

With the slogan “Leuven, maak het mee” (a play on words that implies both “experience the city” and “co-create the city”), the capital of Flemish Brabant aims to consult its inhabitants.
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Climate

Applying artificial intelligence to citizen participation on the Youth4Climate platform

Youth4Climate used CitizenLab's automated analysis feature to turn thousands of citizen contributions into concise and actionable insights.
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Inclusivity

Combining online and offline approaches to participation in Mol and Temse

The Flemish cities of Mol and Temse combined digital platforms and offline events to reach all ranges of citizens.
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Climate

All eyes on the climate in Grand Paris Sud

Grand Paris Sud consulted citizens on three key aspects of their upcoming annual strategy: mobility, culture and environment.
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Ideation

Collecting citizen input for the city's annual plan in Kortrijk

Clarity, communication and political buy-in made the city's communication platform a success for all those involved.
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Urban planning

Marche-en-Famenne reaches 25% of citizens with its participation platform

25% of the city's inhabitants consulted the participation platform, and 1 in of 5 inhabitants weighed in on the renewal of the city's main square via the online consultation.
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housing

Idea Sourcing to Solve Housing Crisis in Vancouver

The city re-invested revenue coming from the Empty Homes Tax into affordable housing initiatives, as suggested by citizens.
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Urban planning

Lommel uses Citizenlab to involve citizens in urban planning decisions

Lommel turned to its citizens to imagine the future of one of the city's neighborhoods.
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Mobility

Crowdsourcing innovative ideas to improve mobility in Brussels

In addition to its formal consultation of the municipalities and formal stakeholders, Brussels reached out to mobilise public and private transport users.
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Ideation

Liège boosts citizen engagement

Liège is one of the biggest cities in Wallonia and certainly the most vibrant. The city chose CitizenLab to crowdsource its "City Plan" containing policy priorities for upcoming years.
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“We have chosen Citizenlab as a partner because they provide a plug-and-play system that doesn't require a very technical background to get started. As a smaller municipality, it is good that we can focus our resources on getting the platform out to the citizens. Moreover, we are pleased with the ongoing dialogue we have with CitizenLab about adapting and developing the platform so that it also fits the political reality in a Danish municipality. The team is very responsive to new ideas and thoughts.”

Terkel Kunding

Ledelseskonsulent Furesø Kommune
Over 200 governments are already using CitizenLab
to improve local policies.
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