INJUV empowers 28,250 millennials to discuss sustainable development ideas for Chile INJUV, Chile’s National Youth Institute, is

Municipality

Rueil coordinates solidarity efforts during lockdown

Big City

Case Study: over 3,000 citizens contribute to Leuven’s multi-annual plan

Big City

Applying artificial intelligence to citizen participation: the Youth4Climate case study.

Municipality

Combining online and offline approaches for digital participation: a case-study of Mol and Temse

Big City

Liège reached 14% of its population with CitizenLab

Our case studies

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Grand Paris Sud (346.826 inhabitants), an inter-communal structure south of Paris, decided to consult their citizens on three key aspects of their strategy: mobility, culture and environment.

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Grand Paris Sud (346.826 inhabitants), an inter-communal structure south of Paris, decided to consult their citizens on three key aspects of their strategy: mobility, culture and environment.

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Grand Paris Sud (346.826 inhabitants), an inter-communal structure south of Paris, decided to consult their citizens on three key aspects of their strategy: mobility, culture and environment.

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Grand Paris Sud (346.826 inhabitants), an inter-communal structure south of Paris, decided to consult their citizens on three key aspects of their strategy: mobility, culture and environment.

Using artificial intelligence to analyse citizen contributions with Youth4Climate

With more than 100.000 votes collected, these citizen initiatives served as key pillars for the city's strategic plan. 77 ideas got accepted by the council and are currently being implemented.

City of Vancouver organises a $30M participatory budget for more affordable housing.

The city re-invests the revenue coming from the Empty Homes Tax into affordable housing initiatives, suggested by its citizens.

The Flemish city of Leuven (101,000 inhabitants) has made the leap towards citizen participation.

With the slogan “Leuven, maak het mee” (a play on words that implies both “experience the city” and “co-create the city”), the capital of Flemish Brabant aims to consult its inhabitants.
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Clarity, communication and enthusiasm: Kortrijk's recipe for successful participation platform

Kortrijk, the Flemish city kicked off its citizen participation project with ambitious plans.

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City of Marche-en-Famenne consults +25% of its population on the town square remodel.

Citizens voted and commented on 4 different designs for the future town square. The data reports made the council understand the various arguments amongst the population.
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City of Liège collects +1.000 ideas to re-invent their city from the bottom-up.

These citizen initiatives served as key pillars for the city's strategic plan. 77 ideas got accepted by the council and are currently being implemented.

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Mol and Temse combine online and offline approaches to increase inclusivity

The Flemish cities of Mol and Temse have combined their digital participation platforms with offline meetings to collect ideas from all age ranges
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Discover how our clients have used the platform

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Equity

City of Lancaster, PA combines offline and online for equitable community engagement

This inclusive approach increased participation, including within traditionally under-heard communities, and gave the City the confidence to use their online engagement platform Engage Lancaster to tackle challenging local problems.

Participatory budget

Community Panels and Neighborhood Budgets: Ghent goes all in for participation

2020 brought the second edition of the city's participatory budgeting project. The city gathered an extensive team of participation experts and “neighborhood directors” to make co-creation even easier.

Urban planning

Collective urban planning in the London Borough of Newham

The London Borough of Newham has launched its consultation platform to include residents, businesses and shoppers in urban planning decisions.

Participatory budget

24,450 citizens take part in Peñalolén’s participatory budget

In each neighbourhood, citizens could voice their opinions and vote on what they think deserves the municipality’s investment. Over 24,450 inhabitants participated in this project via the online platform.

health

CQC engages health professionals

The Care Quality Commission consulted health professionals in the UK to gather insights insights into the needs and issues in health and social care

citizen proposals

Linz implements bottom-up participation

Linz (Austria) implemented citizen proposals to widen the scope of public engagement, allowing citizens to participate on any topic, from anywhere, at any time.

Youth engagement

INJUV consults millenials in Chile

Chile's National Youth Institute used its participation platform to connect with millenials and give them a voice in the elaboration of community programs. In a couple of months, over 28,250 young people signed on to share their ideas.

covid-19

Rueil coordinates solidarity efforts during lockdown

The French city of Rueil-Malmaison used its community engagement platform to coordinate solidarity efforts during lockdown. The results: over 30000 masks were made and 6000 food baskets were delivered to citizens in need.

Mobility

Leuven gives citizens a voice for its strategic plan

With the slogan “Leuven, maak het mee” (a play on words that implies both “experience the city” and “co-create the city”), the capital of Flemish Brabant aims to consult its inhabitants.

Climate

Applying artificial intelligence to citizen participation on the Youth4Climate platform

Youth4Climate used CitizenLab's automated analysis feature to turn thousands of citizen contributions into concise and actionable insights.

Inclusivity

Combining online and offline approaches to participation in Mol and Temse

The Flemish cities of Mol and Temse combined digital platforms and offline events to reach all ranges of citizens.

Climate

All eyes on the climate in Grand Paris Sud

Grand Paris Sud consulted citizens on three key aspects of their upcoming annual strategy: mobility, culture and environment.

Ideation

Collecting citizen input for the city's annual plan in Kortrijk

Clarity, communication and political buy-in made the city's communication platform a success for all those involved.

Urban planning

Marche-en-Famenne reaches 25% of citizens with its participation platform

25% of the city's inhabitants consulted the participation platform, and 1 in of 5 inhabitants weighed in on the renewal of the city's main square via the online consultation.

housing

Idea Sourcing to Solve Housing Crisis in Vancouver

The city re-invested revenue coming from the Empty Homes Tax into affordable housing initiatives, as suggested by citizens.

Urban planning

Lommel uses Citizenlab to involve citizens in urban planning decisions

Lommel turned to its citizens to imagine the future of one of the city's neighborhoods.

Mobility

Crowdsourcing innovative ideas to improve mobility in Brussels

In addition to its formal consultation of the municipalities and formal stakeholders, Brussels reached out to mobilise public and private transport users.

Ideation

Liège boosts citizen engagement

Liège is one of the biggest cities in Wallonia and certainly the most vibrant. The city chose CitizenLab to crowdsource its "City Plan" containing policy priorities for upcoming years.

Client stories

Inspiring community engagement case studies

City of Lancaster, PA combines offline and online methods for more equitable and strategic community engagement

Community Panels and Neighborhood Budgets: Ghent goes all in for participation

City of Lancaster, PA combines offline and online for more equitable community engagement

Community Panels and Neighborhood Budgets: Ghent goes all in for participation

Collective urban planning in the London Borough of Newham

24,450 citizens take part in Peñalolén’s participatory budget

CQC consults health professionals to gather insights on care

Linz

INJUV empowers 28,250 millennials to discuss sustainable development ideas for Chile INJUV, Chile’s National Youth Institute, is

Rueil coordinates solidarity efforts during lockdown

Case Study: over 3,000 citizens contribute to Leuven’s multi-annual plan

Applying artificial intelligence to citizen participation: the Youth4Climate case study.

Combining online and offline approaches for digital participation: a case-study of Mol and Temse

All eyes on the climate in Grand Paris Sud

5 reasons behind the success of citizen engagement in Kortrijk

How to Reach 25% of Your Population at the Platform Launch

Idea Sourcing to Solve Housing Crisis in Vancouver

Lommel uses Citizenlab to involve citizens in urban planning decisions

Brussels Region used CitizenLab to design its new Mobility Plan

Liège reached 14% of its population with CitizenLab

Our case studies

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Setting Grand Paris Sud's upcoming strategic priorities with citizen consultation

Using artificial intelligence to analyse citizen contributions with Youth4Climate

City of Vancouver organises a $30M participatory budget for more affordable housing.

The Flemish city of Leuven (101,000 inhabitants) has made the leap towards citizen participation.

Clarity, communication and enthusiasm: Kortrijk's recipe for successful participation platform

City of Marche-en-Famenne consults +25% of its population on the town square remodel.

City of Liège collects +1.000 ideas to re-invent their city from the bottom-up.

Mol and Temse combine online and offline approaches to increase inclusivity

Discover how our clients have used the platform

City of Lancaster, PA combines offline and online for equitable community engagement

Community Panels and Neighborhood Budgets: Ghent goes all in for participation

Collective urban planning in the London Borough of Newham

24,450 citizens take part in Peñalolén’s participatory budget

CQC engages health professionals

Linz implements bottom-up participation

INJUV consults millenials in Chile

Rueil coordinates solidarity efforts during lockdown

Leuven gives citizens a voice for its strategic plan

Applying artificial intelligence to citizen participation on the Youth4Climate platform

Combining online and offline approaches to participation in Mol and Temse

All eyes on the climate in Grand Paris Sud

Collecting citizen input for the city's annual plan in Kortrijk

Marche-en-Famenne reaches 25% of citizens with its participation platform

Idea Sourcing to Solve Housing Crisis in Vancouver

Lommel uses Citizenlab to involve citizens in urban planning decisions

Crowdsourcing innovative ideas to improve mobility in Brussels

Liège boosts citizen engagement

Mohamed Ridouani

“This is the best way to include citizens in our policy-making. A referendum has a much bigger impact than anything that is discussed in the city council. We want to organise a referendum like this every year, and we’re going to ask our citizens what they want to vote about.”

Vincent Van Quickenborne

Terkel Kunding

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