Our library of resources is available to support anyone curious about participation.
From case-studies to practical guides, here are all the resources you need to get started with community engagement.
How do you involve your community more closely, start a real dialogue and make public participation a central part of your decision-making process? Join our UK team for this webinar and listen to our Government Success Manager, Chris Connolly, who will share learnings from her time leading the Digital Engagement team at the Scottish Government, and from her current work with CitizenLab's network of local councils in the UK and the US.
Our guides provide a comprehensive look at different facets of community engagement. Anyone can download the guides to dive deep into a specific issue area. Packed with practical tips and good practice examples, our guides are sure to leave you feeling supported and inspired.
In this guide, we'll explore the potential of AI as a way for local governments to amplify the voice of your residents, particularly zooming in on its benefits and use cases for community engagement.Download the guide
We're witnessing a fundamental shift in public participation patterns. Today, community members want to participate on their terms and on their preferred platforms. This 360° participation trend is rapidly turning blended engagement from an innovative practice to a standard expectation. In the first part of this guide, we'll be exploring what a blended engagement strategy entails theoretically, how to pick the right methods and illustrate it with examples.Download the guide
The key to effective community engagement lies in the balance between traditional in-person interactions and the vast potential of digital tools. In this second part, we move from theory to practice, highlighting real-life examples and use cases from engagement practitioners who've successfully implemented blended engagement strategies.Download the guide
Our templates and worksheets are tailor-made for participation practitioners like you. Take your engagement projects to the next level today.
To build a truly inclusive engagement strategy, it's crucial to deeply understand the needs and preferences of each group within your community. A proven method to achieve this is by developing “engagement personas”. Our template lists the questions to which you need an answer to create your engagement personas.Download the worksheet
Our advice to cities with no dedicated engagement department is to bring together what we call a “core engagement team”. The goal of this worksheet is to help you identify and define the roles and responsibilities of your core engagement team, and who you need to bring to the table. By clearly outlining the team's structure, you can optimize collaboration and streamline your engagement efforts.Download the worksheet
Our case studies highlight real-world community engagement initiatives from CitizenLab’s network to provide you with good practices and lessons learned from other local governments and organizations that have used our digital community engagement platform to power their participation projects.
Our blog is continuously updated with new articles on the community engagement topics local governments care most about. From practical articles on best practices to company updates and musings on the latest developments in the GovTech sector, you’d sure to find something insightful on your blog.