Tap into your community’s collective intelligence

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Idea crowdsourcing tool

Rich idea collection forms

Collect rich ideas with texts, visuals, attachments, and relevant categories or locations as metadata.
Integrated feedback tool
Make the crowdsourcing process interactive with official feedback, threaded comments, mentions, statuses, and votes.
Configurable functionalities
Full flexibility on input forms, commenting options, and voting methods at each stage of the process.

Co-create solutions with your community

Tap into your community’s collective intelligence

Gain a deeper understanding of what your community wants and needs, and co-create solutions with them.

From conversations to a shared understanding

Create dialogue within the community and build shared understanding to develop solutions.

Guided experience for quality feedback

Tailor how your community goes through the engagement process with multiple phases to ensure high-quality feedback.
community members
participated in ideation projects in 2021
ideation projects
were launched on CitizenLab platforms in 2021
governments across the world
launched ideation projects in 2021

See how the Ideation tool is being used

Centralize your engagement efforts with CitizenLab's digital platform and make it easier to gather insightful, data-driven feedback from your community.

Case study
Stirling’s centralised community engagement promotes safe and impactful participation
When the outbreak of the COVID-19 pandemic sent shockwaves to communities around the world, Stirling Council found itself with a conundrum: how could they get valuable community input without in-person meetings?
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Case study
How Lancaster, PA is improving their stormwater management using mapping tools and community ideation
The City is using their community engagement platform, Engage Lancaster, to ask their residents directly via our mapping tool and ideation tools for priorities and pain points to address via two projects.
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Planning & public spaces
Collective urban planning in the London Borough of Newham
The London Borough of Newham has launched its consultation platform to include residents, businesses and shoppers in urban planning decisions.
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