Survey

Understand your community better

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Industry-leading surveys at your fingertip

Ready in-platform surveys

Use our proprietary in-platform surveys, and get related data and reports straight on the platform.
Integrations with industry leading surveys
Enjoy a straightforward embed with leading survey services such as Typeform, Google Forms, and many more.
Multi-phase, multi-engagement projects
Build your own multi-phase project with polling as part of the process.

Get your questions answered

Flexibility in your choices

Use our in-platform survey tool or embed industry leading surveys - the choice is yours.

All the analysis you need

Get quick insights with automated dashboards, or export data to for further analysis.

Understand your community better

Add surveys as part of your engagement process to understand participants’ preferences or feedback on your projects.
In 2021, over
1,000
surveys
were launched using the CitizenLab platform
Over
120
local governments
are using CitizenLab’s surveys to understand their communities better in 2021
Experience an average
12x
increase in participation
when using CitizenLab’s platform

See how the Survey tool is being used

Centralize your engagement efforts with CitizenLab's digital platform and make it easier to gather insightful, data-driven feedback from your community.

Blog article
Why you need a community engagement platform
Community engagement can help by facilitating more active collaboration with the residents, businesses, visitors, and other stakeholders in your community.
Learn more
Blog article
3 things an online survey can and can’t do
From shaping the future city of Lancaster to improving parks and rec in Carlisle, PA, surveys are used across our platforms to gauge a community’s opinions on specific topics.
Learn more
Guide
The beginner's guide to digital community engagement
To make the most of our communities’ collective intelligence, and to allocate our time and resources in a more efficient and sustainable way, we have to maximize the way we use digital solutions.
Learn more