Government Referral Programme

CitizenLab’s mission is to build stronger democracies by making public decision-making more inclusive, participatory, and responsive. For the past seven years we have been working with local governments from across the world on this mission, but to further our collective impact we need your support. 

Many of our clients already refer us to their peers and we want to make sure that this does not go unappreciated. Help us support more cities and organisations in uncovering the community insights they need to make informed decisions, and get rewarded for your commitment to participatory democracy.

For every potential client you refer to us, you will receive  a standard reward of your choice. If your referral becomes a client, your team can enjoy a premium reward of your choice.

Refer CitizenLab to your peers 
and get rewarded for it in 4 easy steps!

1
Send this page to your referral

Simply copy the URL of this page and email it to the person you would like to refer to CitizenLab.

2
Your referral signs up 

Your referral signs up for a call with one of our engagement experts via the linked form. Make sure to ask them to include your organisation’s name on the form.

3
You get rewarded if a call is scheduled

If your referral speaks with one of our engagement experts, your Government Success Manager will get in touch with you to discuss your standard reward.

4
You get rewarded if they turn into a client 

If your referral becomes a client, your Government Success Manager will get in touch with you to discuss your premium reward.

Rewards

Standard Rewards


‍For every potential client you refer to us you will be rewarded with a choice of an advisory session with one of our IAP2-certified engagement specialists.

  • Training: We dive into the platform’s specific features and technical aspects that you want to focus on.
  • Engagement strategy: We bring you up to speed on the main concepts of community  engagement and define a project strategy. 
  • Project design: Together, we do the exercise of designing between one to  two projects from scratch on your platform.
  • Communication: We introduce you to digital communication best practices to help you boost engagement on your platform.
  • Internal organization: We help you design good organizational processes, and share tips and tricks on how to manage your platform internally.
  • Community inspiration: We present the platform and best practices to decision-makers or other stakeholders within your organization.

Premium Rewards


If your referral becomes a client, you will be rewarded with a choice of one of our service packages.

  • Platform design: We build your  platform with your visual identity, new design images, and tailored  platform settings.
  • Project set-up: We identify  the right timeline and methods for your project, and implement them on your platform.
  • Communication: We discuss your communication strategy, develop a branded toolkit, and implement campaigns on the platform.
  • Project report: We process the input you’ve collected, develop a project report, and help you communicate results to close feedback loops with  your community.
  • Operational support: When you're in need of extra hands, our team can help you configure the platform, moderate input, and make sure all the data you need is accessible.

Referral form

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Terms and Conditions:
- You must be a current CitizenLab client. 
- You are entitled to your standard reward after a consultation call has been made between the referred prospect and one of our engagement experts. 
- You are entitled to your premium reward after the referred prospect becomes a client.

300+ local governments trust CitizenLab with their community engagement projects