The design of the public spaces and resources in your community plays a major role in the quality of life for your residents. Before creating or investing in public spaces, it’s important to understand how they’re used, who they're for, and why they do/don't do their job of bringing people together.
Whether you’re running a planning process for a comprehensive plan, a transit plan, or something in between, it’s essential to break down traditionally dry, heavy processes and turn them into exciting engagement opportunities.
Swapping concrete jungles for lush parks can make our cities more beautiful while adding climate and health benefits. Your residents can easily share ideas and vote on their favourite projects.
Decide on key infrastructure investments and determine the future pattern of urban development in your area. Bring your residents along in this complex process, understand their needs each step of the way, and analyse options together.
Making connections between buildings, social settings, and living environments isn’t always straightforward. Your analysis, recommendations, and proposals can benefit from giving your community a voice. Tap into your residents’ collective intelligence and build sustainable plans for growth and development
CitizenLab’s community engagement platform helps you launch projects using a variety of consultation methods, without having to juggle different tools.
Crowdsource ideas directly from residents to gain valuable insights into how they use (or would like to use) their local public spaces.
Provide a range of pre-approved scenarios or options for residents to learn about, debate, and ultimately choose from.
Visualize what is happening in each neighborhood, or a specific area, at a glance to address needs directly.
We believe that community engagement doesn’t have to be hard. To enable all local governments to tap into the benefits of community engagement, we’ve put together inspirational case studies and practical blog posts showing real examples of how our platform has been deployed as a solution for various use cases.
With around 300,000 residents, Newham is one of the biggest and most diverse boroughs in London, so it should be no surprise that it’s not new to community engagement. In fact, Newham’s recent leadership has prioritized involving residents and creating a more participatory democracy, including via a dedicated Resident Engagement and Participation team.Learn more
The municipality launched its participation platform “Doe Mee Leiden” at the beginning of 2020 with a survey on the redevelopment of the Roomburger Park. The intention was to look at how the park could be transformed into a fully-fledged recreational park. With more than 950 participants, this survey turned out to be a smashing start to their community engagement project.Learn more
Say you’re looking to invest in planning projects to make public spaces greener, more pleasant, and more accessible. Involving community members in these plans is crucial for accurate, responsive, and inclusive decision-making. Let’s have a quick look at why that is.Learn more
Public spaces should be equitably distributed, open to everyone, and inclusively designed. It’s no wonder that many urban planning processes now focus on placemaking, the people-centered approach to planning and design of public spaces.Learn more
We like to think that digital reaches everyone, but what if you're missing out on some groups?
Here are key principles to follow when setting a digital participation project to ensure that your platform is as inclusive and representative as possible.