Open positions

Our mission

CitizenLab’s mission is to build stronger democracies by making public decision-making more inclusive, participatory, and responsive.


Grow your career at CitizenLab

We strive to build a strong, connected team of change makers who share the goal of revolutionising community engagement. You’ll find yourself working in a kind environment surrounded by others who excel at moving our democracies towards the next big frontier.

We’re on a mission to make local governments more inclusive, participatory, and responsive - and we know that mission begins with us. We are fully committed to being a workplace that values diverse backgrounds and perspectives, provides equitable opportunities, and builds an inclusive culture of belonging.

We believe that profit 
serves purpose.

We are  driven by growth and impact. We take our impact goals seriously, and strive to create truly participatory democracies through our work.

We think bold and move 
at the speed of light.

To solve the complex challenge of digital democracy, we must dare to think beyond what is expected. We know our success relies on how fast we can adapt and that means challenging ourselves to try new things.

We favour autonomy and take ownership.

We don't rely on heavy bureaucracy. Instead, we have a three-word policy: use good judgement. We give continous insight into where we are going, not micro-directions on how to get there.

We are vulnerable and 
generate trust through transparency.

We also know that transparency is about being open, not about making decisions by consensus. Everybody has a voice, but not everybody always has a vote. We are raw, open, vulnerable, no-bullshit, and get straight to the point.

Recruitment process


30’ call with our people to review your application and further explore what both you and we are looking for.


60-90’ meeting with your future team lead and a direct colleague to explore how you would approach some of the challenges in your future day-to-day (preparation expected)

Organizational fit interview

45’ conversation with CEO to further align on topics such as values and mission, role expectations, and growth goals.

Discover what working at CitizenLab is like from the source