Privacy Policy

Responsible for the processing of the Data and Owner

CitizenLab NV - Meusegemstraat 105 - 1861 Wolvertem - Belgium

Contact e-mail address: support@citizenlab.co

  1. PRIVACY POLICY

This ‘Privacy Policy’ applies to the ‘Personal Data’ collected by CitizenLab through this website.

  1. WHAT ARE PERSONAL DATA?

In this Privacy Policy, Personal Data refers to information that make it possible to identify you. An identifiable person is someone who can be identified, either directly or indirectly, in particular by referring to an identification number or to one or more factors that are linked to physical, physiological, mental, economic, cultural or social identity. A typical example of personal information is your name and email address.

  1. WHAT PERSONAL DATA DO WE COLLECT?

We might collect your Personal Data from the following two sources:

  1. Personal Data that you provide during the registration process on the platform.

The personal data that we might collect from you are:

  • E-mail address (mandatory);
  • First and last name (mandatory);
  • Age (optional);
  • Area of residence (optional);
  • Educational level (optional).

  1. Personal Data that we collect when you visit our website.

We (and third party service providers acting on our behalf) use cookies to automatically collect personal data about you when you use this website. For more information, please consult our Cookie Policy.

  1. HOW DO WE USE PERSONAL DATA?

We might use your personal data for the following purposes:

  • To create and maintain your user profile on this website;
  • To manage the identification and authentication of users.

  1. WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

We might share your personal data with your local authorities, who have an administrator role on this website. We will never sell or rent your personal data to other service providers, nor will we share your Personal Data with any service providers who are not compliant with the EU Data Directive.

  1. WHERE DO WE TRANSFER YOUR PERSONAL DATA TO?

We do not transfer your Personal Data to service providers established outside the European Union.

  1. WHAT RIGHTS DO YOU HAVE?

Users have the right to know at any time whether their Personal Data has been stored. They might request the Data Controller to disclose the content and its origin, verify its accuracy or request that it be supplemented, cancelled, updated or corrected, or anonymized or blocked of data that is unlawfully retained. An objection might also be made to the processing of the data for valid reasons. You must address your requests to the Controller for the processing of the Data via the contact information indicated above.

To sum up, as a user, you have the right:

  • to request access to your Personal Data;
  • to request that we correct, update or delete your Personal Data;
  • to oppose to the processing of your Personal Data for direct communication purposes.

In addition, you can unsubscribe from direct communication at any time by following the relevant instructions at the bottom of the direct communications ('Manage your email notifications').

You can request more information about the collection or processing of Personal Data at any time from the Controller for the processing of the Data. See the contact information at the beginning of this document.

  1. ADDITIONAL INFORMATION ON DATA COLLECTION AND PROCESSING

Legal procedures

The Controller for the processing of the Data might use the Personal Data of the User for legal purposes, for the court or legal proceedings preceding phases in the event of unlawful use of this Application or the related services.

The User is aware that the Data Controller might be obliged to disclose the personal data at the request of competent government institutions for the processing of the Data.

Additional information about the personal data of the User

At the request of the user and in addition to the information contained in this privacy policy, this application might provide the user with additional and contextual information about certain services or the collection and processing of Personal Data.

Changes to this privacy policy

The Controller for the processing of the Data reserves the right to change this privacy policy at any time by notifying Users on this page. We encourage you to check this page for possible changes. The date of the last change is indicated at the bottom of the page. If a User objects to any change in the policy, the User must not continue to use this Application. He might request the Controller for the processing of the Data to delete the Personal Data. Unless otherwise indicated, the valid Privacy Policy applicable at that time applies to all Personal Data that the Controller has stored for the processing of the Data about Users.

Most recent update: 7 December 2017