Creative Bureaucracy is a thing now. It’s so much of a thing, in fact, that it has its own festival, where thousands of civil servants and policy-makers connect over talks and workshops. We tuned it to the online event to learn more about innovation in government, public service culture and...
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In a time where problems with governance can be overwhelming, governments are frantically searching for a solution. There is a constant debate about how exactly a government should go about facilitating change, whether that be with incremental improvement or radical change. There is no guide for how a government is...
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Digital participation succeeds in approaching certain groups that are difficult or impossible to reach with traditional forms of participation. But does digital participation also exclude certain groups? Inclusiveness means that you do not exclude any group in society. Digital participation is inclusive when you reach every group in society, and...
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The reason why so many cities and municipalities use digital platforms? A decision-maker always strives for the greatest possible transparency, inclusiveness and responsiveness. This is not only the case for daily political work in the field, in the municipal council or in other administrative bodies, but also online. Politicians usually...
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In the past years, the communication between governments and citizens has evolved: from a one-way « government to you » perspective, to a two-way « government with you » perspective. This is the result of the increasing use of digital tools. They allow an even closer collaboration, which creates new ways to co-produce public policy...
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