Introducing the smart groups: the easiest way to segment users
Our platform is getting smarter: one of our main concerns is that you should spend your time on what matters and leave some other tasks to the platform. Like manually creating groups of users for instance. That’s...
Introducing invitations: an easier way to get users onboard
What use is a participatory tool if those you want to collaborate with are not using it? We decided to make it easier for you to ask them to join in by launching the invitations feature. You now have several ways...
What Makes a Good Online Citizen Participation Tool?
As you may have understood by now if you are a regular reader of the CitizenLab blog, enhancing your citizen engagement processes by adding a digital component is crucial. It is the answer to most of your questions...
CitizenLab launches its civic engagement platform in France
We are glad to finally share the news with you: CitizenLab is launching in France! Two French cities have chosen CitizenLab to help them in their online citizen participation processes: Rueil-Malmaison and...
Launch Successful Online Participation Initiatives with the CitizenLab E-Participation Canvas
Launching a successful participation initiative online is not something that you should leave up to chance. It is essential that, even before the start of the citizen consultation, all the stakeholders sit around...
CitizenLab platform enables South Africans to share ideas with their new President
In the run up to the State of the Nation Address, the new South African president launched GovChat, a nationwide initiative to boost citizen engagement. Via the online platform, powered by the Belgian startup...
Vancouver Chose Citizenlab for its Smart City Strategy
The cities of Vancouver and Surrey, in Canada, are partnering together to submit a joint application for the Infrastructure Canada Smart Cities Challenge, a nationwide competition encouraging cities to share their...
Product Update January: Maps, Timelines & More!
We have an exciting product update to share with you! January has been a busy month for us. Let us walk you through the newest platform features. Platform updates 1) Maps One of the new methods to collect input...
“Citizens have one expertise: the one of their needs” – Interview with Stephen Boucher
During the Interconnectés Forum 2017 in Lyon (France), we met up with Stephen Boucher, professor at the Solvay Brussels School of Economics and Management of the Université Libre de Bruxelles and author of the book...
3 Creative Ways the New CitizenLab Cities Are Using Their Platforms
In the last three months, the CitizenLab team accompanied more than ten cities and municipalities in launching their online participation platform. With each of these platforms, we saw different examples to collect...
Here’s Why Flemings and Walloons Agree on the Priorities for Brussels
At the beginning of 2017, the Cabinet Citoyen & Burgerkabinet initiatives were launched by the Flemish Region and the Federation Wallonia-Brussels with one idea in mind: get a better hold of what citizens...
7 Unmissable Talks at Smart City Expo World Congress 2017
This year the Smart City Expo World Congress in Barcelona will be bigger than ever: more cities, more exhibitors, more speakers, and more inspiring talks by experts! The focus of this year is citizen empowerment,...
5 Indices & Frameworks to Evaluate E-participation
Source: Freepik Below, we are listing 5 metrics, tools, solutions and frameworks which are useful to measure how governments are performing when it comes to implementing e-participation initiatives. This article is...
CitizenLab, Winner Solution for the Smart State Germany
From Left to Right: Benedikt Lahme, door2door; Gerhard Hammerschmid, Hertie School professor and myGovernment jury member; Thomas Balbach, CitizenLab; Tino Mittelmeier, Little Bird; Laila Oudray, Polyas;...
Arlon is launching its CitizenLab citizen platform
The City of Arlon decided to make citizen participation one of the main pillars of its policy strategy. It is way to enable participative democracy and to develop new projects in full transparency. CitizenLab was...
![European Local Democracy Week 2017: Meeting the Democracy Builders [Videos]](https://www.citizenlab.co/wp-content/uploads/2017/10/Capture-d’écran-2017-10-26-à-12.11.36.png)
European Local Democracy Week 2017: Meeting the Democracy Builders [Videos]
Earlier this October, the European Local Democracy Week took place, and we grabbed this opportunity to meet the ones who build local democracy: officials, civil servants, entrepreneurs, etc. Discover below what...
Discover What Made Mons Citizen Participation Platform so Successful
After 4 months of citizen consultation with the CitizenLab platform Demain Mons, the city of Mons (in Belgium) decides to carry on the experience. The Demain Mons platform takes place within the making of the 2025...
How to Implement Successful Online Citizen Participation: 5 Tips We Heard From the Citizens Themselves
At CitizenLab, we come to work every day because we want to shape digital citizen participation. As an unstoppable urbanisation is taking place and cities might become more important than nations, it’s time to...
The Framework That Will Make You Understand E-participation
In the past years, the communication between governments and citizens has evolved: from a one-way « government to you » perspective, to a two-way « government with you » perspective. This is the result of the...
How Liège Gathered 95k Votes on Its Civic Engagement Platform in Less than 4 Months
“We have been pioneers in citizen participation, but this time we really want to accelerate and change paradigm so as to hit a milestone.” – Jean-Christophe Peterkenne, Strategy Director of the City of Liège....
3 Citizen Profiles You May Be Missing out If You Don’t Use Online Citizen Participation
As a policy-maker, you are aware that citizen participation is key to building inclusive municipalities. To collect the ideas of your fellow citizens, you know the drill: paper polls, town hall meetings, and even...
