Civic Engagement

Civic engagement means working to make a difference in the civic life of our communities and developing the combination of knowledge, skills, values and motivation to make that difference. It means promoting the quality of life in a community, through both political and non-political processes. It refers to the ways in which citizens participate in the life of a community in order to improve conditions for others or to help shape the community’s future.This term has been primarily used in the context of younger people. CitizenLab wants to offer a digital platform to city governments so they can communicate with their citizens.

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By Natalie Ricklefs Civic Engagement 23/11/2022

Community engagement examples: November’s inspiring platforms

We are constantly impressed by the creativity, scope, and impact of projects that are facilitated on our platform. From environmental improvement programs to new park developments, discover exemplary examples of community engagement and get inspired by peers from around the world. 1. The City of Vienna is voting to select...

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By Sören Fillet Civic Engagement 17/11/2022

4 tips for launching quality idea crowdsourcing projects

Whichever type of project you are thinking of implementing, crowdsourcing ideas from your community is a good step to include. You can better understand your residents’ interests by enabling your community to share their ideas and feedback. Here are four ways to design high-quality idea crowdsourcing projects. 1. Make it specific...

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Civic Engagement

Community engagement examples: October’s inspiring platforms

By Sören Fillet25/10/2022

By Natalie Ricklefs Civic Engagement 21/10/2022

How to comply with the latest social housing regulations through an online community engagement platform

Starting on April 1, 2023, the Regulator of Social Housing (RSH) will require that all registered providers of social housing need to collect and publish a range of information on areas such as repairs, safety checks, and complaints to follow a universal set of requirements. Based on their consultation on...

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By Natalie Ricklefs Civic Engagement 18/10/2022

Community engagement examples: October’s inspiring platforms

From the United Kingdom to Chile, cities and organizations around the world are building inspiring community engagement projects on our platform to connect with their residents in pursuit of building a better community. Learn from your global peers and explore their platforms below! 1. The Havant Borough Council is Building...

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Civic Engagement

How mapping tools and engagement software can advance placemaking projects

By Natalie Ricklefs16/10/2022

By Ilona Lodewijckx Civic Engagement 16/10/2022

3 things an online survey can and can’t do

From shaping the future city of Lancaster to engaging elderly residents in Almere, surveys are used across our platforms to gauge a community’s opinions on specific topics. Surveys and polls are easy to set up and provide a low-threshold way for community members to weigh in on policy topics, which...

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By Vanja Pantic Civic Engagement 03/10/2022

Announcing CitizenLab is ISO/IEC 27001 Certified for information security

CitizenLab is excited to announce we’re ISO/IEC 27001:2013 certified! This is a huge milestone for us as it verifies that CitizenLab is following best practices for security across our offices, employees, products, and services, including our community engagement platform. So what does this mean for you? It means that your...

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Civic Engagement

Community engagement examples: September’s inspiring platforms

By Sören Fillet22/09/2022

By Sören Fillet Civic Engagement 22/09/2022

5 basics of a good communications plan for community engagement projects

Whether you’re looking to launch a project, are already running one, or have reached the report-out phase, a strong communications plan will help drive the success of your efforts. In this article, we discuss the five basic principles of a good communications plan for your community engagement efforts. While a...

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