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Civic Engagement

Civic engagement means working to make a difference in the civic life of our communities and developing the combination of knowledge, skills, values and motivation to make that difference. It means promoting the quality of life in a community, through both political and non-political processes. It refers to the ways in which citizens participate in the life of a community in order to improve conditions for others or to help shape the community’s future.This term has been primarily used in the context of younger people. CitizenLab wants to offer a digital platform to city governments so they can communicate with their citizens.

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By Sören Fillet Case Studies, Civic Engagement, Environment & Sustainability 26/06/2023

Vienna’s Climate Team: using an award-winning hybrid engagement approach to tackle climate change 

The climate crisis is forcing governments around the globe to reassess and change direction. Vienna, the capital of Austria, is no exception. The city – famous for its baroque streetscapes and imperial palaces – aims to be climate-neutral by 2040 and is therefore prioritizing climate and sustainability projects. Since 2022, the Vienna Climate Team has been actively engaging residents in a collaborative and inclusive effort to shape a sustainable climate future together. Let’s explore what their participation project has achieved to this day!

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By Vanja Pantic Civic Engagement 22/06/2023

Boost engagement with anonymous participation

Anonymous participation can be the key to unlocking engagement on topics that your community is divided on. We’ve helped clients host their fair share of such projects on CitizenLab platforms, and we heard the desire for an anonymous participation option loud and clear. Read more to learn how this latest feature can help increase engagement rates. 

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Civic Engagement
Boost engagement with anonymous participation
By Vanja Pantic21/06/2023
By Sören Fillet Civic Engagement 20/06/2023

Sculpting an impactful community engagement team: essential roles and skills

An effective community engagement team, similar to a well-tuned orchestra, relies on a mix of diverse roles each playing their unique part in harmony. As for most teams, the key to success lies in bringing together people with different personalities, skills, and abilities. We sat down with Hugo De Brouwer, CitizenLab’s Head of Government Success, to discuss which roles and skills an organization needs to take participation to the next level. 

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By Sören Fillet Civic Engagement 19/06/2023

Sculpting an impactful community engagement team: essential roles and skills

An effective community engagement team, similar to a well-tuned orchestra, relies on a mix of diverse roles each playing their unique part in harmony. As for most teams, the key to success lies in bringing together people with different personalities, skills, and abilities. We sat down with Hugo De Brouwer, CitizenLab’s Head of Government Success, to discuss which roles and skills an organization needs to take participation to the next level. 

Read Article
Civic Engagement
Community engagement examples: May’s inspiring platforms
By Sören Fillet19/06/2023
By Aline Muylaert Civic Engagement 19/06/2023

How to build a culture of engagement and tackle the public trust problem

Governments around the world are facing low trust levels from the public. To remedy this and innovate for a 21st-century democracy, they should focus on building a culture of engagement.

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By Aline Muylaert Civic Engagement 19/06/2023

How to build a culture of engagement and tackle the public trust problem

Governments around the world are facing low trust levels from the public. To remedy this and innovate for a 21st-century democracy, they should focus on building a culture of engagement.

Read Article
Civic Engagement
Quiz: How strong is your culture of engagement?
By Sören Fillet12/06/2023
By Sören Fillet Civic Engagement 12/06/2023

Quiz: How strong is your culture of engagement?

Ever wondered how you match up on your community engagement efforts? We’ve got just the quiz for you. Answer a few questions, get a clear score of your efforts, and get resources to support you as you level up. 
Read Article

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