Combining online and offline participation is often the best engagement option to reach a wide audience. Almere, a city in the Dutch province of Flevoland, decided to create a comprehensive strategy to support its older population. A mixed approach: offline vs online participation Before there were online platforms, workshops, and...
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As we’re slowly but surely making it to the other side of the COVID-19 crisis, it’s time to set our focus on recovery. Where do we go from here? How do we rebuild our communities better? And how do we make sure we emerge from these challenges together and stronger?...
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One of the key actions to improving healthcare provision is to work directly with community members on the issues affecting their wellbeing. The WHO has identified community engagement as fundamental to any strategy addressing health goals. Our most recent client event brought together health organisations from across the UK, including...
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Online community engagement platforms provide local governments with a single hub to collect, share, and discuss resident feedback and ideas. But how can you reach those who aren’t online? For our latest webinar, we spoke with Milzy Carrasco, Director of Community Engagement for Lancaster, PA and Rebecca Woodbury, who runs...
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As a social impact company that builds civic technology, CitizenLab recently took some important steps in how we evaluate our impact. The impact measurement framework that we designed can be used by other civic tech initiatives too, so today we’re sharing it here to help amplify impact collectively. Measuring impact...
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Our cities are as diverse as ever, and most local governments are responding by becoming increasingly inclusive. But even the best-intentioned local governments found themselves scrambling at the onset of the COVID-19 pandemic, which sparked frequent changes to local guidelines. In the process, one of the jarring inclusion gaps that...
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It’s that time again—the time of the month where we browse the digital newsscape for compelling snippets of knowledge and serve them to you in one freshly curated list. On the radar this month: how to organize the vaccine rollout, close the digital gap, move a movement forward, tackle data...
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