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Civic Engagement

Civic engagement means working to make a difference in the civic life of our communities and developing the combination of knowledge, skills, values and motivation to make that difference. It means promoting the quality of life in a community, through both political and non-political processes. It refers to the ways in which citizens participate in the life of a community in order to improve conditions for others or to help shape the community’s future.This term has been primarily used in the context of younger people. CitizenLab wants to offer a digital platform to city governments so they can communicate with their citizens.

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By Natalie Ricklefs Case Studies, Civic Engagement 11/05/2022

Developing the Dominican Republic’s 2030 Digital Agenda through community engagement

When the government of the Dominican Republic set out to create a 2030 Digital Agenda, it had one ambitious goal: to promote a connected, empowered society with a better quality of life and the necessary digital skills to be more competitive, efficient, and transparent. With a population of over 10...
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By Natalie Ricklefs Civic Engagement 07/04/2022

Why is digital equity important in community engagement?

We are living in an increasingly digitized world. Today, it’s hard to fathom that even just 30 years ago the internet wasn’t widely available. The internet has created a fundamental shift in the way we live our lives and it serves as the foundation of significant areas of employment, access...
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Civic Engagement
GovTech trends with Amy Nguyen
By Vanja Pantic29/03/2022
By Vanja Pantic Civic Engagement 28/03/2022

GovTech trends with Marisa Denker

In this limited series, we explore the progress, challenges, and future trends in GovTech through conversations with leaders across all levels in the sector. Marisa Denker has deep expertise in inclusive public and stakeholder engagement, strategic communications, stakeholder management, and participatory research. She is the founder and CEO of Connect...
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By Ilona Lodewijckx Civic Engagement 17/03/2022

What’s the difference between community development and engagement

The terms “community engagement” and “community development” are sometimes used interchangeably. After all, both ideas are based on the strength and improvement of our communities. Nonetheless, there are a few key distinctions between the two concepts. Let’s take a closer look at what they are. Community development vs. community engagement:...
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Civic Engagement
How to support Ukraine with community engagement
By Vanja Pantic15/03/2022
By Vanja Pantic Civic Engagement 09/03/2022

GovTech trends with Beth Simone Noveck

In this limited series, we explore the progress, challenges, and future trends in GovTech through conversations with leaders across all levels in the sector. Beth Simone Noveck is a professor at Northeastern University, Director of The Governance Lab (The GovLab), author of Solving Public Problems: How to Fix Our Government...
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By Aline Muylaert Civic Engagement 23/02/2022

CitizenLab on the road #3: in Pennsylvania

This post is part of CitizenLab’s co-founders’ travel blog series, commenting on their learnings from American cities from the West to the East coasts.  Right before Thanksgiving 2021, my co-founder Wietse and I hit the road to Pennsylvania, excited to meet the local government teams we work with across the...
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Civic Engagement
GovTech trends with Crandall O. Jones 
By Vanja Pantic23/02/2022
By Aline Muylaert Civic Engagement 17/11/2021

CitizenLab on the road #2: in the Pacific Northwest

This post is part of our co-founders’ travel blog series, commenting on their learnings of visits to American cities from the West Coast to the East.  To kick off our time in the US, we spent a month in the Pacific Northwest. While there, we attended the International City/County Management...
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