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Civic Engagement

Civic engagement means working to make a difference in the civic life of our communities and developing the combination of knowledge, skills, values and motivation to make that difference. It means promoting the quality of life in a community, through both political and non-political processes. It refers to the ways in which citizens participate in the life of a community in order to improve conditions for others or to help shape the community’s future.This term has been primarily used in the context of younger people. CitizenLab wants to offer a digital platform to city governments so they can communicate with their citizens.

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By Sören Fillet Civic Engagement 20/09/2022

Community engagement examples: September’s inspiring platforms

It’s clear that finding a balance between growth, development, and the environment is a key issue for local governments worldwide. Want to see how our clients tackle these issues and co-create solutions with their communities? We find ourselves consistently impressed by the projects launched on our platform. Let’s dive into...
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By Vanja Pantic Civic Engagement 08/09/2022

Why you need a community engagement platform

You know that your residents want to be more involved in local decision-making, but how do you involve them both meaningfully and efficiently? Community engagement can help by facilitating more active collaboration with the residents, businesses, visitors, and other stakeholders in your community.  Whether you ask your community for feedback...
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Civic Engagement
Data privacy at CitizenLab: what our ISAE 3000 Type 1 Certification means for you
By Vanja Pantic06/09/2022
By Natalie Ricklefs Civic Engagement 25/08/2022

How mapping tools and engagement software can advance placemaking projects

Placemaking is a people-centered approach to urban planning that focuses on transforming public spaces in a way that brings communities together and creates beautiful, accessible, and interactive cities. Leading with the goal to meet the needs of their residents and create more authentic and welcoming spaces, local governments have been...
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By Natalie Ricklefs Civic Engagement 24/08/2022

Engage with your community to elevate your parks with the government’s Levelling Up Parks Fund

What is the Government’s Levelling Up Parks Fund? As part of this government’s mission to level up people’s pride in the places they love, the £9 million Levelling Up Parks Fund will improve both the equality of access and quality of green space in over 100 neighbourhoods across the UK....
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Civic Engagement
3 things an online survey can and can’t do
By Ilona Lodewijckx16/08/2022
By James Aung Civic Engagement 12/08/2022

How can cities tell their stories for higher community engagement?

Storytelling is an important aspect of community engagement – that’s why Inform is the first step on the participation ladder. Storytelling cultivates a foundational understanding of an engagement topic, the parameters and criteria for engagement, and sheds inspiration for engagement. For better participation projects, cities should tell these stories in...
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By James Aung Civic Engagement 04/08/2022

Mid-year CitizenLab update: the solutions we have released so far

Can you believe we’re already halfway through the year? As the saying goes – time flies when you’re having fun! And in CitizenLab’s case, plenty of developments have kept time flying: we grew rapidly with the addition of 20 new team members and released 63 updates & upgrades across our...
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Civic Engagement
Building CitizenLab’s Community of Practice
By Joost Vandenbroele03/08/2022
By Natalie Ricklefs Civic Engagement 01/08/2022

4 reasons why social media isn’t enough for community engagement

When it comes to engaging with the public, social media is often a first instinct for many government officials. It is easy to access, widely utilized, and is often the first place people go to share their opinions on trending issues or topics in their communities. In fact, according to...
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