Havant Borough embarked on an ambitious journey to involve residents in creating its Local Plan: “Building a Better Future”. Apart from getting valuable insights from as many people as possible, the team also wanted to set the stage for continuous engagement. By leveraging the CitizenLab platform, Havant was able to...
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Wokingham Borough collects and processes input from 9,000+ residents on changes to waste collections
Is a public consultation on a topic as sensitive as waste collections a recipe for disaster? It doesn’t have to be. Wokingham Borough Council proves that with well-designed engagement and communication strategies, you don’t need to fear getting overwhelmed by a flood of – potentially negative – reactions. Here’s how...
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Here at CitizenLab, we love to celebrate the successes of our clients. With so many incredible community development and engagement projects taking place on our platform across the world, we hope to record some best practices and share them with local governments to encourage peer learning and inspiration. Oftentimes, we...
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Looking to create a more official and consolidated platform that allowed for additional oversight and increased transparency in government operations, such as the redesign of public spaces, the Carlisle team began looking at community engagement platforms. In mid-2021, they launched a CitizenLab platform and set out to generate ideas about how to use their new public spaces.
Localized flooding and poor stormwater drainage can significantly disrupt communities, causing problems from road and property damage to safety issues due to hydroplaning. In a city like Lancaster, stormwater management is particularly important as they run on a combined sewer system, meaning it collects and transports both domestic sewage and...
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Across the United States, affordable housing has become a top priority for local governments as the housing crisis continues to place economic and social strain on communities. With the infusion of funding from the American Rescue Plan Act (ARPA), Wichita, Kansas – which has a population of about 400,000 – ...
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With around 300,000 residents, Newham is one of the biggest and most diverse boroughs in London, so it should be no surprise that it’s not new to community engagement. In fact, Newham’s recent leadership has prioritized involving residents and creating a more participatory democracy, including via a dedicated Resident Engagement...
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