By definition, comprehensive plans are complex, long-range, and broad in scope. The planning and engagement processes for these plans often take over two years to complete. This can make it difficult to establish and maintain meaningful engagement with community members throughout the process. Using CitizenLab’s user-friendly and accessible online engagement...
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Here at CitizenLab, we love to celebrate the successes of our clients. With so many incredible community development and engagement projects taking place on our platform across the world, we hope to record some best practices and share them with local governments to encourage peer learning and inspiration. Oftentimes, we...
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“The people are listening.” Creating a city’s inaugural comprehensive plan is a daunting task. Comprehensive planning requires the collaboration of a wide variety of community stakeholders, and affects every resident in a community. Seeking to craft a vision for a revitalized Struthers, local officials in the city’s planning department and...
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Localized flooding and poor stormwater drainage can significantly disrupt communities, causing problems from road and property damage to safety issues due to hydroplaning. In a city like Lancaster, stormwater management is particularly important as they run on a combined sewer system, meaning it collects and transports both domestic sewage and...
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When the government of the Dominican Republic set out to create a 2030 Digital Agenda, it had one ambitious goal: to promote a connected, empowered society with a better quality of life and the necessary digital skills to be more competitive, efficient, and transparent. With a population of over 10...
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With around 300,000 residents, Newham is one of the biggest and most diverse boroughs in London, so it should be no surprise that it’s not new to community engagement. In fact, Newham’s recent leadership has prioritized involving residents and creating a more participatory democracy, including via a dedicated Resident Engagement...
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With a population of around 94,000, the Stirling Council area sits right in the heart of Scotland. When the outbreak of the COVID-19 pandemic sent shockwaves to communities around the world, Stirling Council found itself with a conundrum: how could they get valuable community input without in-person meetings? With plans...
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