Public servants are overwhelmed by the number of – and changes to – AI tools. If public servants do not get comfortable with AI tools, the public sector will lag behind on implementing innovative technologies. But rather than diving head-first into the most popular AI tools available, public servants should first identify their main pain points, and then find tools that can assist them with their unique challenges.
Local governments are tasked with some of the toughest decisions for future-proof policy and program planning. Making those decisions behind closed boardroom doors, in silos, is not the solution. Turning to community members and tapping into real-time community data is a better alternative. A digital community engagement platform will get...
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Whether you’re working in the public or private sector, you’ll inevitably find yourself needing buy-in from community members and other stakeholders. Comprehensive plans, economic development plans, strategic plans, climate action plans, mobility plans – whatever your mandate, most planning processes share the same core components and necessitate public engagement. When...
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If the world’s democracies are failing on the climate crisis, how can we motivate them to step up to the challenge? In our experience, participatory democracy is up for the task. By shifting power and working together with community members to create climate action, governments can invest in sustainable projects that have community support.
CitizenLab is excited to announce we’re ISO/IEC 27001:2013 certified! This is a huge milestone for us as it verifies that CitizenLab is following best practices for security across our offices, employees, products, and services, including our community engagement platform. So what does this mean for you? It means that your...
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You know that your residents want to be more involved in local decision-making, but how do you involve them both meaningfully and efficiently? Community engagement can help by facilitating more active collaboration with the residents, businesses, visitors, and other stakeholders in your community. Whether you ask your community for feedback...
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Public spaces should be equitably distributed, open to everyone, and inclusively designed. It’s no wonder that many urban planning processes now focus on placemaking, the people-centred approach to planning and design of public spaces. More than ever before, there is recognition of the importance of neighbourhoods and the significance of...
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