At CitizenLab, we believe that a combination of synchronous and asynchronous participation opportunities make for the most qualitative processes. Before Covid shook the world, these synchronous opportunities were mostly happening offline. Public engagement sessions, town halls, focus groups, and citizens’ panels were almost entirely organized as in-person events. However, the...
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Last week, CitizenLab headed to the city of lights to attend one of the most renowned events in the GovTech sector: the GovTech Summit! Every year, this event gathers Europe’s brightest and mightiest to rethink the structures of government. This year was no exception, and we ended up having some...
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“How do the residents of Brussels, Flanders and Wallonia experience their capital?” This is what Flemish Minister for Brussels Affairs Sven Gatz (Open VLD) and his french-speaking colleague Rachid Madrane (PS) would like to know in order to co-create their policy. CitizenLab is helping them to organize this in a digital...
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The City of Vilvoorde has launched its city platform end of January! CitizenLab is helping them to centralize their participation efforts in a digital way. Vilvoorde promotes citizen participation The City of Vilvoorde makes its citizens participate online in the public policy. They want to puts its citizens at the heart of hot topics and...
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The key to a successful engagement project, is identifying all the involved stakeholders. Both internally and externally, people should be empowered in their roles. Grouping your stakeholders and giving them different responsibilities can help you achieve this. How does it work? A group is a collection of registered users on the...
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When engaging citizens online, it is crucial from the beginning to manage their expectations. Most engagement projects have a concrete decision making process. CitizenLab now introduces a dynamic timeline to help governments communicate on this transparently. How to do it? As an administrator of the CitizenLab platform, you can easily activate...
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With the Brexit just behind us, questions arise about the eligibility of a referendum for asking people’s opinion. A referendum issue should stand on its own. In the Brexit case, it was clear that the EU discussion was intertwined with other issues. That’s why we’ve listed three alternative public consultation methods. ...
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