Digital technology is rapidly transforming the way cities are engaging with their citizens, and vice versa. To stand out from the crowd as a city government, it is critical to embrace and implement the following four citizen engagement trends. 1. Multichannel Approach An offline-only approach to citizen engagement is...
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Over the past decade, crowdsourcing has grown to significance through crowdfunding, crowd collaboration, crowd voting, and crowd labor. The idea behind crowdsourcing is simple: decentralize decision-making by utilizing large groups of people to assist with solving problems, generating ideas, funding, generating data, and making decisions. We have seen crowdsourcing used...
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Everybody has heard of crowdsourcing, the practice of engaging a ‘crowd’ or group for a common goal — often innovation, problem solving, or efficiency. Thanks to the modern web and its growing connectivity, it’s now easier than ever for individuals to collectively contribute. The Internet and social media have brought...
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