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June 21 2022, 10 AM PT / 1PM ET
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More than a survey: Designing effective online engagement strategies that save time and get results


What does good online engagement look like, and how do you make it work for you?


In this session, our online engagement expert and former Assistant City Manager and Project Manager of Community Engagement Amanda Rotella breaks down the methodology CitizenLab uses to help large cities like Seattle, WA and small towns like Struthers, OH translate their engagement needs into easy and effective online tools. Join us on Tuesday, June 21 at 10AM PT / 1PM ET as we walk through key frameworks designed to help you: ask the right questions, anticipate the level of effort needed, and demonstrate the impact of your online engagement projects.

We'll look at real examples, from parks and transportation planning to ARPA/IIJA prioritization, and show you how to communicate information, collect feedback, and tie that feedback to decision-making. This approach has helped 300+ local governments turn online engagement from a box to check into an efficient and strategic tool to better serve their communities.

  • Best practices for making engagement projects more inclusive
  • Clear takeaways for incorporating inclusion in your council’s projects
  • Ideas for using digital tools & how to combine them with face-to-face interaction for advanced inclusion


Guests:

Eleni Katrini is a designer and researcher with experience in academia, local government, private and voluntary sector. She is currently holding a position as a Senior Regeneration Manager at Newham council, working on developing strategies for Newham’s high streets based on evidence and co-design.

Jonathan McClue is a Principal Planning Officer at the London Borough of Camden, responsible for major developments within the development management service. Jonathan is passionate about community consultation and helped pioneer Camden’s remote Development Management Forum process, which is a formal part of Camden’s pre-application consultation procedure on large and strategic schemes.

Moderated by Lora Botev, Business Development Manager UK

You can no longer register for this webinar. We'll share the recording on our YouTube channel soon, stay tuned!

  • Best practices for making engagement projects more inclusive
  • Clear takeaways for incorporating inclusion in your council’s projects
  • Ideas for using digital tools & how to combine them with face-to-face interaction for advanced inclusion


Guests:

Eleni Katrini is a designer and researcher with experience in academia, local government, private and voluntary sector. She is currently holding a position as a Senior Regeneration Manager at Newham council, working on developing strategies for Newham’s high streets based on evidence and co-design.

Jonathan McClue is a Principal Planning Officer at the London Borough of Camden, responsible for major developments within the development management service. Jonathan is passionate about community consultation and helped pioneer Camden’s remote Development Management Forum process, which is a formal part of Camden’s pre-application consultation procedure on large and strategic schemes.

Moderated by Lora Botev, Business Development Manager UK


Moderator


Ben Gordon
Business Development Manager USA

Amanda Rotella, Government Success Manager USA and former Assistant City Manager.

Upcoming webinars

27th September 2019
2pm, PST

Discover how to engage your citizens

Citizens voted and commented on 4 different designs for the future town square. The data reports made the council understand the various arguments amongst the population.

27th September 2019
2pm, PST

Discover how to engage your citizens

Citizens voted and commented on 4 different designs for the future town square. The data reports made the council understand the various arguments amongst the population.