CitizenLab is your participation toolbox: always find the functionality matching the citizen input you need.
Easily process a large amount of citizen input and projects thanks to an intuitive idea management admin panel.
Process your citizens feedback by easily exporting them and by using your usual tools and softwares.
As a large city, we know it is important to use your existing assets such as colours and logo to create a seamless experience. Thanks to custom sign-up fields, you can also personalise the registration form and ask your citizens exactly what you need to know.
Citizens can pin their ideas on the map and see at a glance what is happening in their neighbourhood. For your localised projects, like urban or mobility plans, easily limit the consultation to a specific area in a few clicks.
Just like you, CitizenLab takes transparency very seriously. We provide cities with easy ways to confirm the identity of your citizens thanks to authentication mechanisms for identity verification. Always make sure of whose voice is being heard.
The City of Liège received more than 1,000 ideas to build the next city
masterplan. They were sorted, analysed and clustered by theme thanks
to the export tool available in the administrator panel.
The City of Mons used the Project functionality to divide
and organise the conversation between topics like mobility,
culture, tourism, safety, cleanliness or social cohesion.
Hasselt used the platform to include its citizens in the
of city’s biggest park, named Kapermolenpark, using the maps feature.
The goal was to make policymakers and citizens partners in the
co-creation of their city.
"CitizenLab has helped me to share my mobility concerns with other citizens. Together, we discussed and crafted a solution that got submitted to the city council."