webinar community engagement inclusion

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17 November 2022, 11:00 am (GMT)
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Ways to build effective consultation processes to meet the new social housing regulations

The latest government bill on social housing regulation calls for additional transparency and accountability of landlords to tenants. Join us for a webinar with expert members of our community to learn more about the requirements and how you can better engage your residents to meet them.

You will hear from Rob Smith (Cascade Communications) about what the latest regulations mean for social housing providers and what options are available to enhance the way resident and tenant feedback is incorporated in performance improvement plans.

Barry Creasy (The Consultation Institute) will share practical tips on how you can quickly and efficiently improve your consultation process in order to comply with the new regulations.

Webinar summary:

  • What the new social housing regulations mean for resident consultation.
  • How to build a sound consultation process for better insights.
  • How CitizenLab can help you streamline all tenant engagement and consultation in one place.


Guests:

Eleni Katrini is a designer and researcher with experience in academia, local government, private and voluntary sector. She is currently holding a position as a Senior Regeneration Manager at Newham council, working on developing strategies for Newham’s high streets based on evidence and co-design.

Jonathan McClue is a Principal Planning Officer at the London Borough of Camden, responsible for major developments within the development management service. Jonathan is passionate about community consultation and helped pioneer Camden’s remote Development Management Forum process, which is a formal part of Camden’s pre-application consultation procedure on large and strategic schemes.

Moderated by Lora Botev, Business Development Manager UK


Guests:

Barry Creasy is a Fellow of the Consultation Institute, and advises the Institute on data collection and analysis. He has written books, and runs training courses on writing surveys, running focus groups and the analysis of data.

Rob Smith is a Client Executive at Cascade Communications. Politically engaged in the Royal Borough of Kingston upon Thames, Rob has delivered many successful community consultations, taking them from early inception through to planning approval.


Moderator:


Lora Botev, Country Manager UK

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