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The FAQs of digital consultation

Local governments around the world often share the same concerns when it comes to online citizen engagement. How do you reach a diverse audience? How should you organize internally to support a platform? How do you cultivate trust? This guide brings practical answers to the most common questions asked by local councils looking to engage their communities online.

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In this guide you'll find:

  • Examples from real life case studies
  • Insights from participation professionals

While there is no golden rule for successful digital citizen participation, there are guidelines that have proven to help you achieve your participation goals. The lessons learned and practical tips and tricks in this guide will certainly come in handy when your government launches a digital citizen participation project.