Community engagement platforms aim to improve intangible metrics such as trust, participation and democratic dialogue. How can these be accurately measured, and why is demonstrating impact so important? This guide looks at practical measures of impact, with a special focus on community engagement platforms.

In this guide you'll find:

  • A definition of impact and why it matters
  • The main challenges for impact measurement
  • Practical measures to assess impact
  • Common evaluation frameworks

Measuring Impact in Civic Tech

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