The key to a successful engagement project, is identifying all the involved stakeholders. Both internally and externally, people should be empowered in their roles. Grouping your stakeholders and giving them different responsibilities can help you achieve this. 

How does it work?

A group is a collection of registered users on the platform. Groups and related groups are created by administrators. A group has a name, a picture and a description.
Group and platform administrators can add new members to a group. If the invited members do not have an account on the platform yet, they are invited to do so.

The groups feature has three major functions:

  1. Grant access on group level
    Access and voting rights of a project (phase) can be determined at group level. This means that all members of the group have access
    so it is unnecessary to grant access to each member of the group individually. There is no limit on the number of groups or individual users that can be
    admitted to a project or project phase.
  2. Private proposals within the group
    Each group has, if enabled, a private proposal page. This provides members of  the group the possibility to work out proposals together. This proposal page
    is only accessible to all members of the group. Here, group members can add proposals and vote and comments on other proposals.
  3. Recognizing the function of certain groups
    A third function is communicating a particular user status to all citizens. A group can optionally receive a graphical badge. This is a small image that is constructed so that it can be
    added a profile picture. Members of a group can, in this way, be easily recognized by non-members.

Why use groups and roles?

For example, all members of a particular organization can be grouped. Engaged citizens are often active in a neighborhood committee. In order to bring these committees online, the groups can be used. By doing so, they can discuss things in a transparent, yet private, way. The discussion can as well be followed by committee members that couldn’t attend the physical meetings or city administrators.