The City of Vilvoorde has launched its city platform end of January! CitizenLab is helping them to centralize their participation efforts in a digital way.

Vilvoorde's CitizenLab platform
Vilvoorde’s CitizenLab platform

Vilvoorde promotes citizen participation

The City of Vilvoorde makes its citizens participate online in the public policy. They want to puts its citizens at the heart of hot topics and development projects in the city. On one hand, CitizenLab helps them to centralize all their current participation initiatives in one digital place. Citizens can follow the process of city initiatives and participate when interested in the topic. Currently projects of the departments of youth, prevention and environment are listed on the platform. On the other hand, the city is also open to listen to other ideas and proposals of citizens.

The activity during the first weeks has proven that this approach works. We’re about to reach 200 engaged citizens and 50 proposals in less than one month. Good press attention and a well-thought communication plan helped us achieve this goal. Among others, Belgian news papers Metro, Het Laatste Nieuws and Het Nieuwsblad covered the launch of the new digital citizen platform. Feel free to have a look yourself on

CitizenLab in your city?

CitizenLab is a civic engagement platform on which citizens co-create their city. The platform facilitates a two-way communication between the city and its citizens. Citizens post ideas, discuss them with each other and upvote the best ideas. On the other hand, the city uses CitizenLab to consult the opinion of its citizens and to crowdsource their creative solutions to an existing problem. Our ready-to-use, yet fully customisable software solution helps cities tap into the collective intelligence of the citizens in order to enrich urban decision-making with their insights.

Would you like to see CitizenLab in your city? Send us an email at Not a city official? You can still help us spread the word:
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