Community engagement isn’t just about increased transparency between government and residents. It’s also an important tool that can improve communication across internal departments and key community stakeholders. This is accomplished through detailed reporting, made possible with an online engagement platform and proper community collaboration.
More efficient and accurate reporting
To make the most of your engagement efforts, you’ll have to decide which data will be most important to report to which stakeholders. Our platform’s backend helps you keep track of engagement rates, demographic data, and key insights that you can then report back to decision-makers in a clear, cohesive way.
Thanks to our Natural Language Processing technology, the CitizenLab platform helps you cluster similar ideas, pull out common themes, assign them to different departments, and directly provide feedback to participants on the platform.
Read more about CitizenLab’s AI capabilities
Collaborate wisely across departments to increase transparency and efficiency
To reach a wider audience, consider which external stakeholders or local community leaders you can involve directly. For more youth engagement, you might need to work with the school district or local youth groups. Similarly, consider involving religious or cultural leaders, local organizations, businesses, or influencers.
See more tips from engagement experts and cities working with online engagement to make sure you are making the most of your engagement efforts: the FAQs of digital consultation
