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How can open data feed citizen engagement?

By Joost Vandenbroele Civic Engagement 01/03/2017
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Open Data

Open Belgium 2017 –the Belgian conference on open knowledge– is now only a few weeks away. One of its core themes is the leveraging of open data to increase citizen participation in public life and policy-making. Before the discussion kicks off CitizenLab presents its take on what connects data and participation, together with a brief how-to.

How political participation is fuelled by data

Open Data

Frequently governments fail to see the value of open public data (below simply “open data”) – of which democratic benefits are only one aspect. It is therefore much needed to stress the following thing: open data is key for citizen participation. There are two main explanations for that.

Citizen participation blossoms when governance is open. This happens when –often enough– government and citizens enter a collaboration as near-equals, beyond information or consultation. In this conception, government doesn’t stand high above the governed with an exclusive power to take action in the public realm: it genuinely gives in to the citizens’ interventions. Partners in a collaboration both have access to the working resources; similarly government must share its resources, among them data. The openness of government, in its attitude as well as with its means for action, therefore mirrors the agency of citizens.

Open data generates transparency. That means keeping citizens in the information loop –with two purposes. First comes education: making people aware of governance processes and giving them the relevant insights they need to pick their own stance. This is necessary to engage in crowdsourcing or co-creation efforts meaningfully. Second comes monitoring. Citizens must be allowed to easily track government’s action, including government’s uptake of their contribution. After witnessing their impact, or absence thereof, engaged citizens can be satisfied or on the contrary mobilised out of discontent. 

Open government data

Government data is the whole of data produced or commissioned by public bodies. It becomes open when anyone is “free to access, use, modify, and share it — subject, at most, to measures that preserve provenance and openness”[1]. Unlike other sources of information, government data most often contains authentic and timely facts. It also displays content that can’t be found elsewhere.

A right to data

After a long history of citizens-only having an obligation to disclose information towards the state, a new vision has been taking hold. This vision presents government data as a new digital commons, i.e. a resource to which citizens are entitled and that must be delivered qualitatively.

Minimum requirements

Data is qualitative when it is comprehensive and accurate. The only limitation should be the compliance with privacy rules and the prevention of security breaches. It must also be timely: be published when citizens would expect it to be with respect to their uses.

The making of open data

Data first needs to be assembled. Partial automation is possible. Though this still needs human reviewing, DigitalDemocracy.org uses computers to process videos of legislative hearings and transcribe them using facial and voice recognition. Data must then be standardised, i.e. released in a format commonly usable for target applications. Finally, data must be made publicly available for free.

So what?

Completing this process gives you an open data platform. However, it often won’t suffice to encourage civic participation. A recent paper from Utrecht University[2] cites empirical evidence to show that thus far open data frameworks have broadly failed to foster democratic engagement. The founder of Code for South Africa concurs: “the mere act of making certain datasets public has rarely resulted in tangible policy changes”[3]. Open data is not an end in and of itself, but only a means for action; curators of public data should integrate this as their primary design focus. Not making further efforts towards data users creates a risk to end up with unfriendly data dumps or arcane databases meant only for insiders. More must be done if data is to empower citizens at scale.

[1] https://opendefinition.org/od/2.0/en/

[2] Ruijer, E., et al., Open data for democracy: Developing a theoretical framework for open data use, Government Information Quarterly (2017), https://dx.doi.org/10.1016/j.giq.2017.01.001

[3] https://ijnet.org/en/blog/why-publishing-more-open-data-isn’t-enough-empower-citizens?utm_source=bulletin&utm_campaign=0117&utm_medium=email

citizen engagementopen dataPolitical Participation

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Written By
Joost Vandenbroele

Joost has been working at CitizenLab since 2017. Before that, he already gained years of experience in managing public participation processes. As Government Success Manager at CitizenLab he has advised local and regional governments from all around the world. Today, he supports a team of participation experts inside CitizenLab and as Community Lead he works on strengthening the interaction and knowledge-sharing between CitizenLab clients around the world.

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