When setting up a community engagement project, a strong communication strategy is the most important tool in your toolbox. This article is an extract of our Essential Communication Guide, which features tips from experts and inspiring case studies to help local governments launch online engagement projects. You can download the...
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Are you a firm believer in the offline old-school? Or do you choose the digital route whenever you can? Good news: when it comes to community engagement, you don’t have to pick one. In fact, a combination of offline and online engagement methods ensure that you reach a more diverse...
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Deliberation and participation may seem like similar concepts. At their core, they kind of are: both deliberative and participatory democracies are systems that include citizens in governance. In both deliberative and participatory democracies, citizens play the starring role. And in both systems, citizens are empowered to let their voices be...
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Born in 1981 in Taiwan, Audrey Tang has made waves as a software programmer and civic hacker-turned-Digital Minister. She’s young, transgender, a self-proclaimed anarchist, and often described as one of the “ten greats of Taiwanese computing personalities.” As the current Digital Minister of Taiwan, she ended up joining the government...
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In the aftermath of a polarising debate, public servants are expected to put the pieces of the puzzle back together. But how do you bridge this divide and inspire your community to move forward together? The answer could lie in citizen participation. Multiple parties, differing political beliefs, and constructive debate...
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Grand Paris Sud (346.826 inhabitants), an intercommunal structure south of Paris, decided to pull up its sleeves and work towards progress. In the spirit of democracy, they chose to seek the opinions of those who know best: the citizens. Early 2019, Grand Paris Sud collaborated with CitizenLab to improve citizen...
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Following country-wide citizen protests on a range of social issues, the Chilean Association of Municipalities (the AChM), has launched a large-scale citizen consultation. The Citizen Consultation of 2019 is a large-scale, non-binding consultation that aims to gauge people’s opinions on various social topics. These topics impact both national and local...
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