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An e-democracy platform for stronger communities

Reach more of your residents, engage with their ideas efficiently, and make decisions based on real-time data.

CitizenLab is a community engagement platform used by local governments & organizations to connect with residents, engage them in decision-making, and build trust through dialogue.
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community engagement platform CitizenLab
300+ local governments run their community engagement on CitizenLab.
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If community members don't come to your town hall...

A time-consuming endeavour

And even so, going from capturing your residents’ input to delivering a final report and making decisions takes too much time.

Always the same, small audience

We get it - it always seems to be the same, small group of residents who show up to your meetings.

... we bring the town hall to them.

Save time on getting to insights

City officials spend on average 3x less time processing citizen input compared to before. Fine-grained insights are within reach.

Reach broader audiences

69% of our users are younger than 45. Your residents want to have a say wherever and whenever it suits them best.

How it works
Discover how our clients use CitizenLab:
Read our success stories
Screenshot of a citizen platform for VancouverCitizenLab - Civic Engagement made really easy

Engage community members.

A whole engagement toolbox at your fingertips.

Consultation: surveys & polling
Co-creation:
ideas, reactions, votes & budgeting
Communication: widget, invitations & socials
Information: interactive media, timeline & projects
Discover the features
Screenshot of citizen ideas moderation on the platformCitizenLab - Civic Engagement made really easy

Manage their input.

Easily manage resident input from your centralized dashboard. 

Idea management
: status & feedback
Auto-moderation: prevention & spam reporting
Segmentation: roles & permissions
User management: invitations & groups
Discover the features
Screenshot of citizen input analysis on the platformCitizenLab - Civic Engagement made really easy

Decide based on insights.

Make decisions using real-time, community-driven data. 

Processing
: classification & clustering
Insights: dashboard & analyses
Reporting: emails & notifications
Data management: export & API access
Discover the features

Get a personalised quote

Thinking about CitizenLab for your municipality or organisation ?
Compare our features and pricing plans.

See pricing plans

One suite for all your engagement

CitizenLab helps governments of all sizes to reconnect with their citizens. Whether you organise participation via surveys or polling, via ideas for specific projects, or via a participatory budget, you can centralise it all on one easy-to-use engagement platform.
CitizenLab - Civic Engagement made really easy
" The digital infrastructure that enables municipal governments to connect with their citizens. "
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Don't just take our word for it.

Over 300 local governments across 18+ countries are already using CitizenLab to co-create their policy with a growing community of over 200,000 citizens.

"I am immensely pleased that so many people made their voices heard and shared their ideas with us. The numerous positive ideas strengthen our policy and ensure that we can set priorities that reflect reality. The user-friendly and well-arranged platform that Citizenlab has certainly contributed to the success of our participation initiative.”

Mohamed Ridouani

Mayor, City of Leuven

“We have chosen Citizenlab as a partner because they provide a plug-and-play system that doesn't require a very technical background to get started. As a smaller municipality, it is good that we can focus our resources on getting the platform out to the citizens. Moreover, we are pleased with the ongoing dialogue we have with CitizenLab about adapting and developing the platform so that it also fits the political reality in a Danish municipality. The team is very responsive to new ideas and thoughts.”

Terkel Kunding

Ledelseskonsulent Furesø Kommune

Our case studies

Top European Social Impact startup, 2019

DT50 awards at the TechCrunch Disrupt conference, Berlin

"The digital infrastructure that enables municipal governments to connect with their citizens."

World Summit Award winner, 2019

Winner in the "Governments & Citizen engagement" category
Photos of team members

Schedule a demo

Find out why 300+ governments
are using CitizenLab.

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